UNC Home Health Fax Number — Send Medical Records and Release Requests
Faxing patient history to UNC Home Health means reaching the records team that manages files — this page shows how, securely. Based in Chapel Hill, North Carolina, UNC Home Health is the home care arm of a local health system and a health-system home health agency serving patients throughout the Carolinas. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
UNC Home Health Fax Number
Call UNC Home Health and ask for the referral intake team or the office you need to reach by fax
Hours: The intake and health-information offices generally run Monday-Friday during business hours; the on-call clinical line handles urgent orders after hours.
Send a Fax NowWhat You Can Fax to UNC Home Health
- Medical records and release-of-information (ROI) authorizations
- The signed CMS-485 plan of care and recertification orders
- Physician orders and verbal-order signatures
- Face-to-face (F2F) encounter documentation
- Wound-care and skilled-nursing orders
Getting a patient's chart to or from UNC Home Health
Getting a patient's chart to or from UNC Home Health starts with the records staff who manage the files. A signed release-of-information (ROI) authorization is what allows the records to move. Address the cover sheet to medical records so it reaches the right desk.
What to put on a fax to UNC Home Health
How you label the pages decides whether UNC Home Health can reconnect them if they get separated. Add your callback number so staff can reach you with a question instead of setting the request aside. Send multi-page records as one combined PDF so the documents stay in order.
The secure way to fax UNC Home Health
Because these documents hold health information, the transport to UNC Home Health has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for UNC Home Health.
Faxing to UNC Home Health — FAQ
Label each page with the patient's name, date of birth, and record number. Note the target office — medical records, referral intake, or the clinical team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. Complete, legible identifiers are what move the request fastest.
The machines accept faxes around the clock; staff processing depends on the office. Processing at medical records generally runs Monday through Friday during business hours. The on-call clinical line handles urgent patient-care orders after hours. Plan routine requests for a weekday morning when the office is fully staffed.
It can be, with the right service. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to UNC Home Health. The safeguard is the service you use, not the act of faxing.
Ask the specific UNC Home Health office for its working fax before you send. The discharging hospital's case manager often already has the correct UNC Home Health fax on file. That one verification keeps sensitive pages out of the wrong queue. Skip the stale listing and confirm the line at the source.
Send the discharge packet to intake at UNC Home Health, which screens new referrals. Ask UNC Home Health for the current referral line first. Send the discharge summary, the medication reconciliation, and the ordered services. Confirm the current fax with UNC Home Health before you send. It is a small step that saves a follow-up call later.
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