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The Laurels of Heath Fax Number — Send Medical Records and Release Requests

Faxing resident history to The Laurels of Heath means reaching the records team that manages files — this page shows how, securely. The Laurels of Heath is part of Ciena Healthcare, a skilled nursing and rehabilitation center in Heath, Ohio, caring for residents across the Midwest. Because a resident's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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The Laurels of Heath Fax Number

Check the operator's site or call The Laurels of Heath directly for the correct department line

Hours: Admissions and records offices generally run Monday-Friday during business hours; the nursing station is staffed around the clock for resident-care orders.

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What You Can Fax to The Laurels of Heath

  • Medication administration records (MAR)
  • Wound-care and treatment orders
  • Therapy evaluation and progress notes
  • Hospital discharge summaries and transfer records
  • Medical records and resident history
Tip: Put the resident's full name, date of birth, and medical record number on every page so The Laurels of Heath can match documents that get separated during intake. Name the receiving office — medical records, central admissions intake, or the nursing station — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The records-request path at The Laurels of Heath

Medical-record requests to The Laurels of Heath are handled by its health-information office, not a general line. A complete request — identifiers, dates, and the records wanted — moves fastest. Confirm the current records fax with The Laurels of Heath before you send the authorization.

Identifiers your fax to The Laurels of Heath needs

Records that arrive at The Laurels of Heath without identifiers are the ones that get delayed. Put the resident's full name, date of birth, and medical record number on every page. That routing detail is what ties the record to the correct team at The Laurels of Heath.

Protected health information and The Laurels of Heath

A resident's records are protected health information, so how you fax them to The Laurels of Heath matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to The Laurels of Heath than a public machine.

Faxing to The Laurels of Heath — FAQ

Put the resident's full name, date of birth, and medical record number on every page. State the specific The Laurels of Heath office the fax is for on the cover sheet. Attach the signed ROI authorization when the fax is a records request. A missing identifier is the usual reason a fax sits in a queue at The Laurels of Heath.

Faxes reach The Laurels of Heath whenever you send, but when they are handled varies by office. Routine records and intake are staffed on weekdays. The nursing station accepts urgent resident-care orders around the clock. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

It is, provided your fax service is HIPAA-compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for The Laurels of Heath. Choose the secure channel first, then confirm the number for The Laurels of Heath.

The right number depends on which office should receive the document. Call The Laurels of Heath and ask for medical records or the office you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

Discharge and transfer records go to the facility's admissions intake, which screens new residents. Get the current admissions fax from The Laurels of Heath directly rather than an old listing. Group the transfer documents into one fax so intake is not waiting on a second. Confirm the current fax with The Laurels of Heath before you send. It is a small step that saves a follow-up call later.

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