The Laurels of Kent Fax Number — Send Resident Records Securely
A chart headed to The Laurels of Kent is protected health information, so the service you fax it with matters as much as the number. Located in Lowell, Michigan, The Laurels of Kent is part of Ciena Healthcare and a post-acute care center serving residents throughout the Great Lakes region. This guide covers the compliant way to send PHI plus how to reach the correct office at the facility.
The Laurels of Kent Fax Number
Reach the The Laurels of Kent office that owns your request and confirm its fax before sending
Hours: Central admissions and records keep weekday hours; the nursing station receives time-sensitive orders at any hour.
Send a Fax NowWhat You Can Fax to The Laurels of Kent
- Medication administration records (MAR)
- Physician orders and telephone-order signatures
- Prior-authorization and utilization-review documents
- Medical records and resident history
- Release-of-information (ROI) authorizations
The secure way to fax The Laurels of Kent
A resident's records are protected health information, so how you fax them to The Laurels of Kent matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for The Laurels of Kent.
What to put on a fax to The Laurels of Kent
Records that arrive at The Laurels of Kent without identifiers are the ones that get delayed. Name the receiving office — medical records or the nursing station — at the top of the cover sheet. Keeping the pages in one job avoids a half-received record at The Laurels of Kent.
Confirming the right fax at The Laurels of Kent
The reliable way to fax The Laurels of Kent is to ask the exact office for its working line. Ask the discharging hospital or the referring provider, who often already has the correct The Laurels of Kent fax on file. Once you have the working number from The Laurels of Kent, keep it with the resident's file for next time.
Faxing to The Laurels of Kent — FAQ
Send a signed release form to the records staff who manage the resident's file. The Laurels of Kent routes the request to the records staff who pull the chart. List the resident identifiers, the dates, and the exact records you want so nothing is missed. They release the copies to the recipient you named after processing.
No, and that trips up a lot of senders. Records, admissions, and resident-care orders each keep their own line. Confirm the correct line for the office you are reaching before you send. Sending to the wrong line only delays the paperwork.
Put the resident's full name, date of birth, and medical record number on every page. On the cover sheet, name medical records or the receiving office so it lands with the right team. Attach the signed ROI authorization when the fax is a records request. Check the details once before you send so nothing bounces back.
Faxes reach The Laurels of Kent whenever you send, but when they are handled varies by office. Records and admissions offices work weekday business hours. The nursing station accepts urgent resident-care orders around the clock. A brief follow-up call confirms an urgent fax to The Laurels of Kent was seen.
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