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The Community Hospice Fax Number — Send the Election and Certification

Electing the Medicare hospice benefit with The Community Hospice starts with the signed election statement and the CTI, so the right fax is the admissions line. Based in Rensselaer, New York, The Community Hospice is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout New York and the surrounding region. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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The Community Hospice Fax Number

Call The Community Hospice and ask for the hospice referral team or the office you need to reach by fax

Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.

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What You Can Fax to The Community Hospice

  • Comfort-kit and medication orders coordinated with the pharmacy
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Bereavement and continuing-care enrollment forms
  • Medical records and release-of-information (ROI) authorizations
  • Face-to-face (F2F) recertification encounter documentation
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at The Community Hospice. Address the cover sheet to the exact team you are reaching at The Community Hospice, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Electing the hospice benefit with The Community Hospice

The signed election statement and the CTI for a patient of The Community Hospice go to the admissions office that opens the benefit period. The election statement names the hospice, the effective date, and the patient's acknowledgment of the comfort-focused plan of care. Send the election statement, the CTI, and the F2F note together so nothing arrives split.

How patient-care orders reach The Community Hospice

Faxing comfort-kit and symptom-management orders to The Community Hospice means reaching the clinical office that coordinates them with the pharmacy. The hospice care team matches the order to the patient's plan of care before it is carried out. Confirm the current clinical fax with The Community Hospice before sending a time-sensitive comfort-care order.

Faxing PHI to The Community Hospice the compliant way

A patient's records are protected health information, so how you fax them to The Community Hospice matters. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to The Community Hospice.

Faxing to The Community Hospice — FAQ

Put the patient's full name, date of birth, and medical record number on every page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. A missing identifier is the usual reason a fax sits in a queue at The Community Hospice.

Faxes reach The Community Hospice whenever you send, but when they are handled varies by office. Processing at medical records generally runs Monday through Friday during business hours. The hospice on-call line handles urgent comfort-care orders after hours. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Faxing records to The Community Hospice is fine under HIPAA as long as the service is compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for The Community Hospice. Choose the secure channel first, then confirm the number for The Community Hospice.

The right number depends on which office should receive the document. The discharging hospital's case manager often already has the correct The Community Hospice fax on file. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

Send the election statement and CTI to the hospice admissions team. Ask The Community Hospice for the current hospice intake line first. Attach the DNR or POLST and the discharge summary for the referral. Put the patient identifiers on every page so it is matched cleanly. That keeps the referral moving without a second round trip.

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