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The Colony Healthcare Center Fax Number — Send Medical Records and Release Requests

Faxing resident history to The Colony Healthcare Center means reaching the records team that manages files — this page shows how, securely. As part of Communicare Health Services, The Colony Healthcare Center in Tallmadge, Ohio receives faxed orders, records, and transfer packets for residents across the Midwest. Because a resident's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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The Colony Healthcare Center Fax Number

Call The Colony Healthcare Center and ask for central admissions or the office you need to reach by fax

Hours: Admissions and records offices generally run Monday-Friday during business hours; the nursing station is staffed around the clock for resident-care orders.

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What You Can Fax to The Colony Healthcare Center

  • Prior-authorization and utilization-review documents
  • Wound-care and treatment orders
  • Medication administration records (MAR)
  • Hospital discharge summaries and transfer records
  • PASRR screening and Medicaid eligibility forms
Tip: Mark all pages with the resident identifiers (name, date of birth, record number) that The Colony Healthcare Center needs to reconnect a split record. Direct the cover sheet to medical records or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Faxing resident history to The Colony Healthcare Center

To send or request a resident's records at The Colony Healthcare Center, the request goes through medical records. Records are released to you or to the party you name once the request is verified. Confirm the current records fax with The Colony Healthcare Center before you send the authorization.

The cover sheet that gets your fax routed at The Colony Healthcare Center

The cover sheet does the routing work once a fax reaches The Colony Healthcare Center. Attach the signed ROI authorization when the fax is a records request. Send multi-page records as one combined PDF so the documents stay in order.

The secure way to fax The Colony Healthcare Center

Because these documents hold health information, the transport to The Colony Healthcare Center has to be compliant. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to The Colony Healthcare Center.

Faxing to The Colony Healthcare Center — FAQ

No. Documents go to different fax lines at The Colony Healthcare Center depending on the office. As a skilled nursing and rehabilitation center, it splits incoming faxes across medical records, admissions, and the nursing floor. Ask for the office you actually need to get the right number. Keep the confirmed number with the resident's file so you are not searching next time.

Put the resident's full name, date of birth, and medical record number on every page. Direct the cover sheet to the correct The Colony Healthcare Center office and include a number staff can call. That routing detail is what lets The Colony Healthcare Center reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.

Faxes reach The Colony Healthcare Center whenever you send, but when they are handled varies by office. The offices that handle admissions and records keep standard weekday hours. Time-critical orders are handled at any hour by the nursing floor. Plan routine requests for a weekday morning when the office is fully staffed.

It is, provided your fax service is HIPAA-compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to The Colony Healthcare Center. The safeguard is the service you use, not the act of faxing.

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