Sutter Care at Home Fax Number — Send a Home Health Referral
Sending a home health referral to Sutter Care at Home for a hospital or SNF discharge? Those route to the referral intake office, which keeps its own fax line. Based in Sacramento, California, Sutter Care at Home is the home care arm of a local health system and a health-system home health agency serving patients throughout California. Send the discharge summary with the medication list, physician orders, and face-to-face note so intake can review without waiting on a second fax.
Sutter Care at Home Fax Number
Call Sutter Care at Home and ask for the referral intake team or the office you need to reach by fax
Hours: The intake and health-information offices generally run Monday-Friday during business hours; the on-call clinical line handles urgent orders after hours.
Send a Fax NowWhat You Can Fax to Sutter Care at Home
- Referral and intake paperwork from the discharging unit
- Wound-care and skilled-nursing orders
- The signed CMS-485 plan of care and recertification orders
- Physician orders and verbal-order signatures
- Updated medication lists and reconciliation
Starting home health with Sutter Care at Home by fax
When a discharging hospital sends a patient to Sutter Care at Home, the referral packet reaches referral intake. The intake team reviews the referral — the homebound status, the ordered services, and the payer — before starting care. Send the complete packet at once so intake is not waiting on a second fax.
Finding the right office to fax at Sutter Care at Home
Like most home health agencies, Sutter Care at Home splits incoming faxes across separate offices. Records requests, referral paperwork, and physician orders go to three different offices here. Match the document to the office and you skip the guesswork.
Faxing PHI to Sutter Care at Home the compliant way
A patient's records are protected health information, so how you fax them to Sutter Care at Home matters. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Sutter Care at Home travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Sutter Care at Home — FAQ
File a signed authorization with medical records. Sutter Care at Home routes the request to the records staff who pull the chart. Include the patient's name, date of birth, and the record types and date range. They release the copies to the recipient you named after processing.
No. Sutter Care at Home routes faxes to separate office lines, so medical records and the referral intake office do not share a number. Records, referral intake, and clinical orders each keep their own line. Ask for the office you actually need to get the right number. Sending to the wrong line only delays the paperwork.
Label each page with the patient's name, date of birth, and record number. On the cover sheet, name medical records or the receiving office so it lands with the right team. That routing detail is what lets Sutter Care at Home reconnect the documents if they separate. Check the details once before you send so nothing bounces back.
The machines accept faxes around the clock; staff processing depends on the office. Records and referral intake offices work weekday business hours. Time-critical orders are picked up at any hour by the on-call clinician. A brief follow-up call confirms an urgent fax to Sutter Care at Home was seen.
Discharge referrals route to the intake office, apart from a records request. Get the working intake fax from the health system's home care office. Include the face-to-face encounter note and the ordering physician's information. Confirm the current fax with Sutter Care at Home before you send. The result is a clean hand-off to the right team at Sutter Care at Home.
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