Surface Transportation Board Fax Number — Send Documents to the Right Office
Sending paperwork to Surface Transportation Board starts with matching it to the office that handles it — this page shows how, and how to send it securely. Headquartered in Washington, District of Columbia, Surface Transportation Board is a federal regulatory commission serving filers, complainants, and their counsel nationwide. Because federal agencies route faxes by office and many now prefer online submission, this guide covers where a document goes and how to confirm the current fax.
Surface Transportation Board Fax Number
Ask Surface Transportation Board which office should receive your document and get that office's current fax
Hours: You can send to Surface Transportation Board any time; routine documents are worked Monday through Friday during business hours.
Send a Fax NowWhat You Can Fax to Surface Transportation Board
- A cover sheet naming the exact office and the reason for the fax
- A filing referencing the correct docket number
- A copy of the notice or case number the document responds to
- A completed form addressed to the right office, with a cover sheet naming it
- A callback number and email so staff can reach you with a question
Where your document goes at Surface Transportation Board
To send rail filings and complaints to Surface Transportation Board, the document goes to the office that works that request, not a general line. Staff match the document to your record before acting, so include the case or reference number. Send everything as one combined PDF so the pages stay in order.
Getting a filing on the record at Surface Transportation Board
Submitting to Surface Transportation Board means getting the filing and its exhibits to the docket office. Most filings go through the commission's e-filing system, so a fax is usually a fallback. Keep the confirmation until the filing is acknowledged.
Protecting the documents you send Surface Transportation Board
Faxing sensitive and confidential records to Surface Transportation Board is fine, but the service you use should keep it encrypted. The risk is rarely the fax itself — it is an unsecured tool handling the pages. With Send FAX Mail you fax from your phone or computer over an encrypted connection with a confirmation — plans run $12.99 to $169.99/month — appropriate for documents sent to Surface Transportation Board.
Faxing to Surface Transportation Board — FAQ
It goes to the office that works your specific request, named on your notice or form. The reference number on your paperwork points to the office that has your file. Sending to the wrong office only adds a routing step and a delay.
Surface Transportation Board does not publish one fax for the whole agency. The line for the docket or secretary's office is separate from the one for your case office. Ask for the office you actually need to get the right number. A quick check on Surface Transportation Board's official page settles which line to use.
Every page should carry your identifiers and the reference number for the matter. Note the target office — records, your case office, or the one on your form — on the cover sheet. That routing detail is what lets Surface Transportation Board reconnect the documents if they separate. A missing identifier is the usual reason a fax sits in a queue at Surface Transportation Board.
Fax is accepted for certain requests at Surface Transportation Board, not all. Where a portal covers your request, it is usually faster than a fax. Ask the office directly so you do not send to a line that is no longer used.
A complaint goes to the office that reviews it, with any exhibits. Confirm the current fax with Surface Transportation Board before a filing deadline. Include the exhibits and supporting material. Send the whole packet as one job so nothing arrives split. That keeps the request moving without a second round trip.
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