St. Croix Hospice Fax Number — Send Medical Records and Release Requests
Need to send or request a patient's records from St. Croix Hospice? Those go through its records office on a signed release, not a general fax line. Based in Oakdale, Minnesota, St. Croix Hospice is a locally operated program of a national hospice provider and a hospice and palliative care program serving patients and families throughout the upper Midwest. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
St. Croix Hospice Fax Number
Use St. Croix Hospice's referral or records-request instructions to find where to send documents
Hours: Intake and authorization staff work weekday hours, while the on-call clinician fields time-sensitive comfort-care orders any time.
Send a Fax NowWhat You Can Fax to St. Croix Hospice
- The certification of terminal illness (CTI)
- Physician orders and verbal-order signatures
- Central-intake referral and insurance verification paperwork
- Prior-authorization and Medicare hospice benefit eligibility documents
- Comfort-kit and medication orders coordinated with the pharmacy
Getting a patient's chart to or from St. Croix Hospice
To send or request a patient's records at St. Croix Hospice, the request goes through medical records. A signed release-of-information (ROI) authorization is what allows the records to move. Confirm the current records fax with St. Croix Hospice before you send the authorization.
The cover sheet that gets your fax routed at St. Croix Hospice
Records that arrive at St. Croix Hospice without identifiers are the ones that get delayed. Note the date and the page count so the receiving office knows the fax is complete. A delivery confirmation then tells you the pages reached St. Croix Hospice.
Faxing PHI to St. Croix Hospice the compliant way
Because these documents hold health information, the transport to St. Croix Hospice has to be compliant. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for St. Croix Hospice.
Faxing to St. Croix Hospice — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to St. Croix Hospice. A secure send protects both you and the patient whose chart it is.
The current line comes from St. Croix Hospice directly, since office numbers change. Check St. Croix Hospice's referral or medical-records page, then verify the line by phone. Verifying the office and the line up front is the honest shortcut. That confirmation is the difference between a delivered record and a lost one.
Submit a signed release-of-information authorization to medical records at St. Croix Hospice. The records office confirms the fax destination for the authorization. Put the patient identifiers and the requested dates on the authorization. Turnaround depends on the request; routine copies are handled in the order received.
No. Documents go to different fax lines at St. Croix Hospice depending on the office. As a hospice program, it splits incoming faxes across medical records, intake, and the hospice care team. Identify the destination before sending so nothing is misrouted. When in doubt, ask St. Croix Hospice for the office by name.
Referrals route to central intake or the local office, apart from a records request. The operator's central line may route you, but confirm the office fax with St. Croix Hospice before sending. Send the discharge summary, the election statement, and the CTI as one packet. A brief call ahead helps staff watch for a time-sensitive fax. That keeps the referral moving without a second round trip.
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