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SSM Health at Home Fax Number — How to Find the Current Line

Trying to find SSM Health at Home's fax number? The honest answer is that it depends on the office and branch — and the current line comes from the agency, not an old listing. SSM Health at Home is the home care arm of a local health system, a hospital-affiliated home health agency in St. Louis, Missouri, caring for patients across the Midwest. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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SSM Health at Home Fax Number

Check with the health system's home care line or SSM Health at Home's intake desk for the correct number

Hours: Administrative offices are open weekdays; urgent discharge and order faxes reach the on-call team evenings and weekends.

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What You Can Fax to SSM Health at Home

  • The signed CMS-485 plan of care and recertification orders
  • A hospital discharge summary and transition-of-care referral
  • Physician orders and verbal-order signatures
  • Therapy (PT, OT, and speech) evaluation and orders
  • Referral and intake paperwork from the discharging unit
Tip: Put the patient's full name, date of birth, and medical record number on every page so SSM Health at Home can match documents that get separated during intake. Name the receiving office — medical records, the referral intake office, or the clinical team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Getting the working fax line for SSM Health at Home

Branch fax numbers at SSM Health at Home change with staffing and reorganizations, so confirm before you send. Call SSM Health at Home and ask for the referral intake office or the office you are trying to reach. Once you have the working number from SSM Health at Home, keep it with the patient's file for next time.

How a referral packet reaches SSM Health at Home

When a discharging hospital sends a patient to SSM Health at Home, the referral packet reaches referral intake. Name the patient and the referring provider on the cover sheet so intake can match the case. Keep the transmission confirmation in case you need to show the referral went through.

HIPAA and your fax to SSM Health at Home

A patient's records are protected health information, so how you fax them to SSM Health at Home matters. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to SSM Health at Home is encrypted in transit with a delivery confirmation.

Faxing to SSM Health at Home — FAQ

It is, provided your fax service is HIPAA-compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to SSM Health at Home. The safeguard is the service you use, not the act of faxing.

The right number depends on which office should receive the document. Reach the specific SSM Health at Home branch by phone and confirm the fax it uses today. Verifying the office and the line up front is the honest shortcut. Skip the stale listing and confirm the line at the source.

File a signed authorization with medical records. SSM Health at Home will tell you where to fax or upload the completed form. List the patient identifiers, the dates, and the exact records you want so nothing is missed. Once processed, SSM Health at Home releases the records to you or the party you named.

No. Documents go to different fax lines at SSM Health at Home depending on the office or branch. Each office — records, intake, the clinical team — answers a different fax. Confirm the correct line for the office you are reaching before you send. Keep the confirmed number with the patient's file so you are not searching next time.

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