SouthernCare Hospice Fax Number — Send Patient Records Securely
Before you fax records to SouthernCare Hospice, it helps to know what HIPAA expects of the transport — this page walks through it. SouthernCare Hospice, a hospice program in Birmingham, Alabama, is part of Gentiva and receives clinical documents by fax every day. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.
SouthernCare Hospice Fax Number
Confirm the right fax with the SouthernCare Hospice office handling your referral
Hours: Routine intake processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.
Send a Fax NowWhat You Can Fax to SouthernCare Hospice
- Physician orders and verbal-order signatures
- Medical records and release-of-information (ROI) authorizations
- Central-intake referral and insurance verification paperwork
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- The certification of terminal illness (CTI)
Protected health information and SouthernCare Hospice
Anything with a patient's history headed to SouthernCare Hospice is protected data under HIPAA. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to SouthernCare Hospice travels over a compliant channel instead of a fax machine in a shared office.
Grief-support enrollment at SouthernCare Hospice
Bereavement and grief-support enrollment at SouthernCare Hospice is processed by a team separate from admissions intake. Grief support is part of the hospice benefit, so the enrollment simply connects the family to the team. Confirm the correct fax with SouthernCare Hospice so a sensitive family form is not misrouted.
Getting the working fax line for SouthernCare Hospice
A fax number copied from a search result may be stale; SouthernCare Hospice has the current one. Ask the discharging hospital's case manager or discharge planner, who often already has the correct SouthernCare Hospice fax on file. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing to SouthernCare Hospice — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for SouthernCare Hospice. Choose the secure channel first, then confirm the number for SouthernCare Hospice.
Get it from the office that will receive the document rather than an old listing. Call SouthernCare Hospice and ask for central referral intake or the office you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.
Release of information begins with a signed ROI request to the records office. The records office confirms the fax destination for the authorization. List the patient identifiers, the dates, and the exact records you want so nothing is missed. After review, the records go to you or whoever the family designated.
Not one central number. As a hospice program, it splits incoming faxes across medical records, intake, and the hospice care team. Confirm the correct line for the office you are reaching before you send. A quick call to SouthernCare Hospice settles which line your document should use.
Send the referral packet to central intake or the SouthernCare Hospice office serving the patient's area. Get the current intake fax from SouthernCare Hospice directly rather than an old listing. Group the referral documents into one fax so intake is not waiting on a second. Name the receiving office on the cover sheet so it is not misrouted. It is a small step that saves a follow-up call later.
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