Rimrock Foundation Fax Number — HIPAA and 42 CFR Part 2
Faxing treatment records to Rimrock Foundation is allowed under HIPAA — but substance-use records also fall under the stricter 42 CFR Part 2, so the channel and the consent both matter. Rimrock Foundation, a residential rehab program in Billings, Montana, takes in referrals, records, and consents by fax and online. This guide covers the compliant, confidential way to send these records plus how to reach the correct team at the program.
Rimrock Foundation Fax Number
Confirm the fax number with Rimrock Foundation's admissions or medical-records team, since intake and records keep separate lines
Hours: Rimrock Foundation's admissions team often takes referrals extended hours, while its records office keeps weekday business hours; a fax sent overnight is worked the next business day.
Send a Fax NowWhat You Can Fax to Rimrock Foundation
- Court, probation, or drug-court status letters
- A history and physical, assessment, and clinical notes
- Utilization-review and continued-stay documents
- Discharge summaries and continuing-care plans
- Insurance verification and prior-authorization for treatment
Protected records and Rimrock Foundation
Because these documents hold PHI — and often 42 CFR Part 2 substance-use records — the channel you send them over matters as much as the number. Encryption in transit is what keeps a person's treatment history out of the wrong hands. For records this sensitive, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Rimrock Foundation in transit; a 7-day free trial lets you start.
Getting a record to or from Rimrock Foundation
Record requests to Rimrock Foundation are handled by its release-of-information staff, not a general line. A Part 2 consent typically names who may disclose, who receives the records, and what is released — more specific than a general HIPAA form. Address the cover sheet to the medical-records and release-of-information office so it reaches the right desk.
The honest way to get Rimrock Foundation's fax number
A fax number copied from a search result may be the wrong desk; Rimrock Foundation has the current one. Use Rimrock Foundation's admissions or records instructions, which usually name where the completed document goes. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing to Rimrock Foundation — FAQ
Some Rimrock Foundation teams take fax; many admissions referrals now move through a portal or secure upload. An admissions portal routes the referral straight to intake, which can be faster for a new case. If the program asks for a portal upload, use it; if it accepts fax, confirm the current line. A two-minute check saves a misrouted or rejected document.
No. Documents go to different lines at Rimrock Foundation depending on the team. Each area — admissions, benefits, records — answers a different fax. Identify the destination before sending so nothing is misrouted. A quick call to Rimrock Foundation settles which line your document should use.
Include the identifiers staff use to match a record: full name, date of birth, and case number. State the specific Rimrock Foundation team the fax is for on the cover sheet. With identifiers and destination clear, nothing gets misrouted. A missing identifier is the usual reason a fax sits in a queue at Rimrock Foundation.
Rimrock Foundation receives faxes at any hour, but the teams that process them keep set schedules. Routine records and benefits are staffed on weekdays; intake may be available longer. Routine requests follow the normal queue rather than jumping ahead. Flag anything time-sensitive on the cover sheet so it is not treated as routine.
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