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Primary Health Care Fax Number — Send a Referral or Transfer

Need to fax a referral or care-coordination document to Primary Health Care? Those go to the team that arranges the patient's care, not a general fax line. Primary Health Care, a community health center based in Des Moines, Iowa, takes in referrals, records, and enrollment documents by fax and online. Because a referral carries protected health information, this guide covers both where to send it and how to keep the transmission secure.

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Primary Health Care Fax Number

Confirm the fax number with the specific Primary Health Care site or department handling your request, since each site keeps its own line

Hours: Primary Health Care medical records and referral offices generally keep weekday business hours across their sites; a fax sent overnight is worked the next business day.

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What You Can Fax to Primary Health Care

  • Medicaid and insurance enrollment paperwork
  • Sliding-fee-scale and financial-eligibility documents
  • Medical records and release-of-information (ROI) authorizations
  • Care-coordination records between clinic sites
  • Behavioral health and dental coordination notes
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Primary Health Care. State which federally qualified health center site the fax is for on the cover sheet so it is routed on the first try. Confirm the site still accepts fax before you send — many centers now use referral portals or secure upload — and keep the delivery confirmation.

Sending a referral packet to Primary Health Care

To send a referral or care-coordination document to Primary Health Care, it goes to the referral coordination team, not a general line. Group the supporting notes, labs, and current insurance into one job rather than several separate faxes. Keep the delivery confirmation in case the coordination team asks whether the referral arrived.

Enrollment, eligibility, and referrals at Primary Health Care

Sending a sliding-fee application or Medicaid enrollment to Primary Health Care means reaching the enrollment team. Missing an income document is the usual reason a sliding-fee application is held. Keep the delivery confirmation in case the office asks whether the paperwork arrived.

Protected health information and Primary Health Care

Because these documents hold PHI, the channel you send them over matters as much as the number. Encryption in transit is what keeps a patient's records and identifiers out of the wrong hands. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Primary Health Care in transit; a 7-day free trial lets you start.

Faxing to Primary Health Care — FAQ

You can send to Primary Health Care any time, though routine paperwork is worked during clinic business hours. Records and referral offices work weekday business hours. Send time-sensitive documents early in the day so they are worked in time. Expect same-day handling only for the items the site watches for.

It can be, with an encrypted service. A walk-in machine in a shared space cannot promise the confidentiality patient records deserve. Send FAX Mail's flat plans start at $12.99/month with a 7-day free trial, and every page to Primary Health Care travels encrypted. A secure send protects both you and the patient the record belongs to.

A number copied from a search result may be the wrong site; Primary Health Care has the current one. Use Primary Health Care's records-request or referral instructions, which name where the completed document should go. That one verification keeps sensitive pages out of the wrong queue. That confirmation is the difference between a delivered record and a lost one.

Some Primary Health Care sites take fax; many referrals now move through a referral portal or secure upload. Some sites accept fax for a signed form but ask that referrals go through the portal. Check the instructions first; if fax is accepted, send it cleanly with the right identifiers. Guessing the channel is the usual reason a document has to be resent.

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