Port Your iFax Number to Send FAX Mail
iFax is a mobile-first fax app, but the fax number it assigns is a real number you can port when you switch to Send FAX Mail. This guide explains what iFax needs to release the number, the timeline, and where to find your account details inside the app.
iFax gives you a dedicated fax number on its paid subscriptions, delivered through an app rather than a web console. The number is still a carrier number underneath, so it ports the same way any fax number does. The wrinkle with app-first services like iFax is that account and billing details can be tucked inside the app or tied to an app-store subscription, so locate those before you file. Keep the iFax subscription active until the number completes its move.
A dedicated iFax number is a real carrier number, so it can move to Send FAX Mail through standard number portability — the checklist and steps below cover exactly how.
What you'll need to port your iFax number
- Proof of the number and account owner — an iFax receipt or in-app billing record
- Your iFax account details; note whether you subscribed through the app stores or iFax directly
- The account-holder name and address that iFax has on record
- Any account or port reference iFax support can provide
- The signed LOA from Send FAX Mail
How to port your iFax number to Send FAX Mail
- 1Set up Send FAX Mail and turn on the free trial so you can keep faxing from any device
- 2Open iFax and collect your number, account details, and how the subscription is billed
- 3Send the port request and a proof-of-ownership record to Send FAX Mail and sign the LOA
- 4Contact iFax support for any release detail their carrier needs
- 5When the number is active on Send FAX Mail, cancel the iFax subscription
How long does the port take?
An iFax number ports on the standard local-number timeline of about one to two weeks once ownership is verified. The thing that slows app-first ports is matching the account holder — if the subscription is under an app-store ID rather than a business name, make sure the port paperwork reflects the name iFax actually has on the number.
Getting your details from iFax
Because iFax is app-based, your account number and billing name may live inside the app or in your app-store subscription, and a port reference often comes from iFax support. Dig those out of your own iFax account and confirm the exact account-holder name before filing. Never substitute a guessed identifier — the carriers reject a port whose details don't match iFax's records.
Porting your iFax number — FAQ
Yes. The app is just the interface; the number underneath is a standard carrier number that ports like any other. You don't lose portability by having used a mobile-first service.
It can complicate proving ownership, because the billing name may be your app-store identity rather than a business. Make sure the port request matches the account-holder name iFax has on the number itself.
Inside the iFax app's account or subscription settings, and on any receipt from your purchase. If they're hard to find, iFax support can confirm the account reference you'll need for the transfer.
You should. Leave the iFax subscription running so the number stays eligible, and rely on Send FAX Mail's trial for sending in the meantime. Cancel iFax only after the number activates on your new account.
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