Port Your Fax.Plus Number to Send FAX Mail
Fax.Plus rents fax numbers across many countries, so whether you can port yours to Send FAX Mail depends on where the number is based. This page explains the U.S.-number path, what Fax.Plus needs to release a number, and how to handle a non-U.S. Fax.Plus line.
Fax.Plus, run by Alohi, offers fax numbers in dozens of countries. A U.S. Fax.Plus number is a portable carrier number and moves to Send FAX Mail through standard number portability. A Fax.Plus number in another country follows that country's rules, and many international numbers simply can't be ported out — so the first job is confirming where your number lives. For a U.S. number, gather your Fax.Plus account details and keep the subscription active through the transfer.
A dedicated Fax.Plus number is a real carrier number, so it can move to Send FAX Mail through standard number portability — the checklist and steps below cover exactly how.
What you'll need to port your Fax.Plus number
- A Fax.Plus invoice or billing record naming the number and account owner
- Your Fax.Plus account details from the web dashboard or team workspace
- The country the number is registered in — U.S. numbers port; many others don't
- The account-holder name and address exactly as Fax.Plus stores them
- The Letter of Authorization Send FAX Mail provides for a U.S. number
How to port your Fax.Plus number to Send FAX Mail
- 1Create a Send FAX Mail account and start the free trial to keep faxing during the move
- 2Confirm your Fax.Plus number is a U.S. number before planning the port
- 3Provide the number and account information to Send FAX Mail and sign the LOA
- 4Ask Fax.Plus support for any port-out detail their side requires
- 5Once the U.S. number activates on Send FAX Mail, cancel Fax.Plus
How long does the port take?
A U.S. Fax.Plus number ports on the usual schedule of roughly one to two weeks for a local line. If your Fax.Plus number is registered outside the U.S., don't plan a timeline until you've confirmed with Fax.Plus whether it can be released at all — international portability is inconsistent and often unavailable.
Getting your details from Fax.Plus
Fax.Plus keeps account and number details in its web dashboard and workspace settings, and its support can tell you whether a specific number is portable. The single most important thing to check is the number's country, because a non-U.S. Fax.Plus number may be locked to their service. Read these details from your own Fax.Plus account rather than assuming a U.S. path.
Porting your Fax.Plus number — FAQ
Often you can't. Portability outside the U.S. depends on local rules and the carrier, and many Fax.Plus international numbers aren't releasable. Confirm with Fax.Plus before you count on moving it.
The number's country code and your Fax.Plus dashboard both show it. If you picked a local number for a specific country when you signed up, that's the country whose rules apply to the port.
For a U.S. number, the standard proof-of-ownership and a signed LOA. Fax.Plus support will confirm any additional release step; provide your account details from the dashboard so they match the request.
Send FAX Mail doesn't add a port-in charge for moving your number over. You pay only your chosen plan once the number is active on the account.
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