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Peppi's House Fax Number — Send Patient Records Securely

Faxing patient records to Peppi's House is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Peppi's House is part of TMC HealthCare, a hospital-affiliated hospice in Tucson, Arizona, caring for patients and families across the desert Southwest. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.

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Peppi's House Fax Number

Confirm the right fax with the Peppi's House office handling your referral

Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.

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What You Can Fax to Peppi's House

  • Physician orders and verbal-order signatures
  • The signed hospice election statement
  • Medical records and release-of-information (ROI) authorizations
  • Comfort-kit and medication orders coordinated with the pharmacy
  • Face-to-face (F2F) recertification encounter documentation
Tip: Put the patient's full name, date of birth, and medical record number on every page so Peppi's House can match documents that get separated during intake. Name the receiving office — medical records, the admissions and referral office, or the hospice care team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Keeping records to Peppi's House HIPAA-compliant

Anything with a patient's history headed to Peppi's House is protected data under HIPAA. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Peppi's House.

Enrolling a family in bereavement support at Peppi's House

Continuing-care and bereavement paperwork for families served by Peppi's House is handled by the admissions and referral office or the bereavement team, apart from clinical orders. Medicare requires the hospice to offer bereavement support to the family for at least a year after the patient's death. Include a callback number so the team can reach the family gently.

Getting the working fax line for Peppi's House

Office fax numbers at Peppi's House change with staffing and reorganizations, so confirm before you send. Reach the specific Peppi's House office by phone and confirm the fax it uses today. A quick verification beats faxing sensitive pages to a number that has moved.

Faxing to Peppi's House — FAQ

Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Peppi's House. Handled that way, the records stay within the rules end to end.

The current line comes from Peppi's House directly, since office numbers change. The discharging hospital's case manager often already has the correct Peppi's House fax on file. Keep the working number with the patient's file for next time. Note the number the first time so the next fax to Peppi's House is quicker.

Send a signed release form to the records staff who manage the patient's file. The office names the current fax once your request is on file. A complete request — identifiers, dates, and records wanted — moves fastest. They release the copies to the recipient you named after processing.

No. Peppi's House routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. What you send to medical records will not reach the hospice care team. Verify the current fax for the admissions and referral office or your target office first. Sending to the wrong line only delays the paperwork for a patient and family who need it.

A transition-to-hospice referral goes to the admissions office that reviews transfers from the health system. Confirm the intake fax with Peppi's House before sending the discharge packet. Send the discharge summary, the prognosis documentation, and the goals-of-care note. Send the whole packet as one job so nothing arrives split. The result is a clean hand-off to the right team at Peppi's House for the patient and family.

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