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OSF Hospice Fax Number — How to Find the Current Line

OSF Hospice routes faxes by office, so the right number is whichever team should receive your document — here is how to confirm it. Based in Peoria, Illinois, OSF Hospice is part of OSF HealthCare and a health-system hospice program serving patients and families throughout the Chicago region. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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OSF Hospice Fax Number

Use OSF Hospice's referral or records-request instructions to find where to send documents

Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.

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What You Can Fax to OSF Hospice

  • The certification of terminal illness (CTI)
  • Medical records and release-of-information (ROI) authorizations
  • Comfort-kit and medication orders coordinated with the pharmacy
  • The signed hospice election statement
  • Face-to-face (F2F) recertification encounter documentation
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at OSF Hospice. Address the cover sheet to the exact team you are reaching at OSF Hospice, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Tracking down the correct OSF Hospice fax

The reliable way to fax OSF Hospice is to ask the exact office for its working line. Many hospices now take referrals through a referral portal or a shared EHR, so confirm the office still accepts fax. Once you have the working number from OSF Hospice, keep it with the patient's file for next time.

Sending a hospice referral to OSF Hospice

When a discharging hospital refers a patient to OSF Hospice, the referral packet reaches the admissions and referral office. A hospice referral moves fastest when the prognosis documentation and the authorization travel with it. A same-day hospice referral is time-sensitive, so confirm the office received it.

The secure way to fax OSF Hospice

Anything with a patient's history headed to OSF Hospice is protected data under HIPAA. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to OSF Hospice.

Faxing to OSF Hospice — FAQ

Ask the specific OSF Hospice office for its working fax before you send. Check OSF Hospice's referral or medical-records page, then verify the line by phone. That one verification keeps sensitive pages out of the wrong queue. The office that receives the fax is the authority on its own number.

Submit a signed release-of-information authorization to medical records at OSF Hospice. Ask OSF Hospice where the signed release should go. Include the patient's name, date of birth, and the record types and date range. After review, the records go to you or whoever the family designated.

No. OSF Hospice routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. The line for medical records is separate from the one for admission intake. Ask for the office you actually need to get the right number. A quick call to OSF Hospice settles which line your document should use.

Every page should carry the patient's full name, date of birth, and record number. Direct the cover sheet to the correct OSF Hospice office and include a number staff can call. That routing detail is what lets OSF Hospice reconnect the documents if they separate. A missing identifier is the usual reason a fax sits in a queue at OSF Hospice.

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