Ohio Valley Reference Lab Fax Number — Send a Records Request
Release of information at Ohio Valley Reference Lab runs through a dedicated records office — this page shows where the authorization goes and how to send it securely. Ohio Valley Reference Lab is a full-service reference laboratory in Springfield, Ohio, handling high-volume reference and send-out testing for patients and referring providers across the Midwest. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
Ohio Valley Reference Lab Fax Number
Ask Ohio Valley Reference Lab's client services or account office for the current fax number
Hours: Client services and records keep weekday hours; the reference laboratory receives orders across its shifts.
Send a Fax NowWhat You Can Fax to Ohio Valley Reference Lab
- An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
- A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- An add-on test request for a specimen already accessioned at the lab
- The clinical notes or diagnosis codes that establish medical necessity for the tests
Release of information at Ohio Valley Reference Lab
To send or request a patient's lab records at Ohio Valley Reference Lab, the request goes through the medical records office. Staff confirm the patient identifiers on the authorization before releasing anything. Address the cover sheet to the medical records office so it reaches the right desk.
Panic values and fax at Ohio Valley Reference Lab
Critical-value handling at Ohio Valley Reference Lab depends on the lab having a current callback number for the ordering office. The lab records who was notified, when, and the read-back for the patient's file. Keep a current callback number on file with the client services and account office so a critical value reaches you fast.
Keeping records to Ohio Valley Reference Lab HIPAA-compliant
Because these documents hold health information, the transport to Ohio Valley Reference Lab has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Ohio Valley Reference Lab is encrypted in transit with a delivery confirmation.
Faxing to Ohio Valley Reference Lab — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Ohio Valley Reference Lab than a public machine. A secure send protects both you and the patient whose results these are.
The current line comes from Ohio Valley Reference Lab directly, since office numbers change. The referring provider's office often already has the correct Ohio Valley Reference Lab fax on file. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered order and a lost one.
Send a signed release form to the records staff who manage the patient's lab file. The office names the current fax once your request is on file. A complete request — identifiers, dates, and results wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.
No. Documents go to different fax lines at Ohio Valley Reference Lab depending on the office. What you send to the medical records office will not reach the client services office. Identify the destination before sending so nothing is misrouted. When in doubt, ask Ohio Valley Reference Lab for the office by name.
Need to fax Ohio Valley Reference Lab?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required