Ohio Valley Hospice Fax Number — Send a Hospice Referral
Sending a hospice referral to Ohio Valley Hospice for a hospital or SNF discharge? Those route to the admissions and referral office, which keeps its own fax line. Based in Lawrenceburg, Indiana, Ohio Valley Hospice is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout the Midwest. Send the discharge summary with the medication list, physician orders, and prognosis documentation so intake can review without waiting on a second fax.
Ohio Valley Hospice Fax Number
Use Ohio Valley Hospice's referral or records-request instructions to find where to send documents
Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.
Send a Fax NowWhat You Can Fax to Ohio Valley Hospice
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- The certification of terminal illness (CTI)
- Physician orders and verbal-order signatures
- Comfort-kit and medication orders coordinated with the pharmacy
- Face-to-face (F2F) recertification encounter documentation
Getting a patient onto hospice service at Ohio Valley Hospice
When a discharging hospital refers a patient to Ohio Valley Hospice, the referral packet reaches the admissions and referral office. A hospice referral moves fastest when the prognosis documentation and the authorization travel with it. Keep the transmission confirmation in case you need to show the referral went through.
Electing the hospice benefit with Ohio Valley Hospice
Electing the Medicare hospice benefit with Ohio Valley Hospice starts with the signed election statement and the certification of terminal illness (CTI). A face-to-face (F2F) encounter is required to recertify the patient for the third benefit period and each one after it. Confirm the current admissions fax with Ohio Valley Hospice before sending time-sensitive election paperwork.
Sending patient charts to Ohio Valley Hospice without cutting corners
Because these documents hold health information, the transport to Ohio Valley Hospice has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Ohio Valley Hospice.
Faxing to Ohio Valley Hospice — FAQ
No. Documents go to different fax lines at Ohio Valley Hospice depending on the office. The line for medical records is separate from the one for admission intake. Match the office to your document, then send to that specific line. Sending to the wrong line only delays the paperwork for a patient and family who need it.
Label each page with the patient's name, date of birth, and record number. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.
The machines accept faxes around the clock; staff processing depends on the office. Processing at medical records generally runs Monday through Friday during business hours. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. A brief follow-up call confirms an urgent fax to Ohio Valley Hospice was seen.
Faxing records to Ohio Valley Hospice is fine under HIPAA as long as the service is compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Ohio Valley Hospice. Handled that way, the records stay within the rules end to end.
Hospice referrals route to the admissions office, apart from a records request. Get the working admissions fax from Ohio Valley Hospice directly. Include the attending physician's information and the signed certification of terminal illness. Keep the transmission confirmation in case you need to show it went through. Doing it that way avoids the most common cause of a delay.
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