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Ochsner Home Health Fax Number — Send Patient Records Securely

A chart headed to Ochsner Home Health is protected health information, so the service you fax it with matters as much as the number. As the home care arm of a local health system, Ochsner Home Health in Metairie, Louisiana receives faxed orders, records, and referral packets for patients across the Gulf Coast. This guide covers the compliant way to send PHI plus how to reach the correct office at the agency.

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Ochsner Home Health Fax Number

Use Ochsner Home Health's referral or records-request instructions to find where to send documents

Hours: Referral and records staff work weekday business hours, while the on-call clinician fields time-sensitive orders any time.

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What You Can Fax to Ochsner Home Health

  • Face-to-face (F2F) encounter documentation
  • Updated medication lists and reconciliation
  • Referral and intake paperwork from the discharging unit
  • Physician orders and verbal-order signatures
  • OASIS-supporting clinical documentation
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Ochsner Home Health needs to reconnect a split record. Direct the cover sheet to the referral intake office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

The secure way to fax Ochsner Home Health

Because these documents hold health information, the transport to Ochsner Home Health has to be compliant. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Ochsner Home Health than a public machine.

What to put on a fax to Ochsner Home Health

Records that arrive at Ochsner Home Health without identifiers are the ones that get delayed. Name the receiving office — medical records or the clinical team — at the top of the cover sheet. A delivery confirmation then tells you the pages reached Ochsner Home Health.

Tracking down the correct Ochsner Home Health fax

A fax number copied from a search result may be stale; Ochsner Home Health has the current one. Check Ochsner Home Health's referral or medical-records page, then verify the line by phone. A quick verification beats faxing sensitive pages to a number that has moved.

Faxing to Ochsner Home Health — FAQ

Faxing records to Ochsner Home Health is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Ochsner Home Health. Handled that way, the records stay within the rules end to end.

The right number depends on which office should receive the document. Many agencies take referrals through a portal or a shared EHR now, so confirm Ochsner Home Health still accepts fax. A quick check beats faxing PHI to a number that has moved. Note the number the first time so the next fax to Ochsner Home Health is quicker.

Release of information begins with a signed ROI request to the records office. Ochsner Home Health routes the request to the records staff who pull the chart. A complete request — identifiers, dates, and records wanted — moves fastest. They release the copies to the recipient you named after processing.

No. Ochsner Home Health routes faxes to separate office lines, so medical records and the referral intake office do not share a number. Records, referral intake, and clinical orders each keep their own line. Verify the current fax for the referral intake office or your target office first. Sending to the wrong line only delays the paperwork.

A discharge referral goes to the referral intake office that reviews transitions of care. Ask Ochsner Home Health for the current referral line first. Include the face-to-face encounter note and the ordering physician's information. A brief call ahead helps staff watch for a time-sensitive fax. It is a small step that saves a follow-up call later.

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