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Ochsner Health Fax Number — Where to Send Records and Referrals

Ochsner Health is Louisiana's largest nonprofit system, headquartered in New Orleans with hospitals and clinics across Louisiana and into Mississippi. With that many sites, Ochsner routes records and referrals through the health information management office of the specific hospital or clinic, not through one system-wide fax line. The right number is printed on the release-of-information form Ochsner returns to you, tied to the location in your MyOchsner patient account, or given when you call that facility's medical records desk. Confirm the number matches the department you need, because an Ochsner specialty clinic and its hospital HIM office are reached differently.

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Ochsner Health Fax Number

Contact the individual Ochsner Health facility's health information management office for its fax number

Hours: Ochsner Health medical records offices typically operate Monday through Friday, 8:00 AM to 4:30 PM Central time. Hospital emergency and inpatient areas receive clinical faxes 24/7.

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What You Can Fax to Ochsner Health

  • Medical records and care summaries
  • Referral and specialist consultation forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill requests
  • Laboratory, pathology, and imaging results
Tip: Because each page holds protected health information, transmit through a HIPAA-eligible service rather than an unsecured machine; Send FAX Mail's Business plan at $79.99/month supports that and gives you a delivery receipt for your records. Put the patient's full name, date of birth, and Ochsner medical record number on each page instead of just the cover, since scanning intake often separates the sheets. Address the cover to the exact Ochsner department or clinician so it reaches the right team rather than a general inbox.

Faxing to Ochsner Health — FAQ

Records follow the facility, so care given in Louisiana and Mississippi may sit in separate Ochsner HIM offices. Send your signed authorization to the specific site that created the records you need, and ask whether that office can retrieve the other location's chart or whether a second request is required.

Routine release-of-information requests are usually finished within several business days, longer for large or specialty charts. Louisiana law also gives you a right to your own records within a defined period, so if a request stalls past that window you can follow up on that basis.

MyOchsner is useful for viewing results, messaging your team, and sharing some documents electronically, but it can't transmit a full legal record set to an outside insurer or unconnected provider on its own. For a complete chart going to a third party, a faxed authorization to the facility HIM office is still the standard method.

A third party like an attorney or insurer must include the patient's signed authorization naming the requester, plus the patient's full name, date of birth, and Ochsner MRN if available. Add a clear return fax number and the date range of care so the HIM office can verify the request and send copies to the right place.

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