SendFAXMail

MetroFax vs eFax: Which Fax Service Wins? (2026 Comparison)

Head-to-head comparison of MetroFax ($11.95/mo) and eFax ($18.99/mo). We compare pricing, features, and limitations — and show why Send FAX Mail beats both at $12.99/month for 600 pages.

Encrypted in transit (TLS)
HIPAA BAA included
US-based fax numbers
No activation fees
No contracts
7-day free trial

Feature Comparison

FeatureMetroFaxeFaxSend FAX Mail
Starting price$11.95/mo$18.99/mo + $10 setup$12.99/mo
Pages included500340600
Page limit reached$0.03/page overage$0.10/page overageNo overage — upgrade tier
HIPAA complianceNot availableEnterprise only$39.99/mo (Professional)
Free trial14-day trialNo7-day free trial
Mobile appNoYesiOS & Android
Contract requiredNoNoNo — cancel anytime

The Verdict

Both MetroFax and eFax have drawbacks. MetroFax starts at $11.95/mo and eFax at $18.99/mo plus a $10 setup fee, and both still bill per page once you exceed your allowance ($0.03 and $0.10 respectively). Send FAX Mail is $12.99/month for 600 pages with no per-page fees, no setup charge, HIPAA from the $39.99 Professional tier, and no contract. Skip the compromise — choose Send FAX Mail.

Frequently Asked Questions

Neither is the standout. MetroFax starts at $11.95/mo for 500 pages; eFax at $18.99/mo for 340 pages plus a one-time $10 setup fee. Send FAX Mail offers 600 pages for $12.99/month with no per-page charges — more pages and a more predictable bill than either.

MetroFax is cheaper than eFax — $11.95/mo versus $18.99/mo plus a $10 setup fee. But Send FAX Mail at $12.99/month includes 600 pages with no overage billing, so for anyone who faxes regularly it works out lower than eFax and competitive with MetroFax.

Yes. MetroFax at $11.95/mo gives you 500 pages but charges $0.03/page beyond that, has no HIPAA compliance, and no mobile app. eFax at $18.99/mo adds a $10 setup fee, charges $0.10/page overage, and restricts HIPAA to enterprise plans. Send FAX Mail at $12.99/mo includes 600 pages with zero per-page fees, mobile apps for iOS and Android, and verified HIPAA from $39.99/mo — when you outgrow a plan you upgrade tiers instead of paying overage.

Yes. Start a 7-day free trial, then port your MetroFax or eFax number (1–2 weeks) or pick a new one instantly. You'll gain the mobile app MetroFax lacks, avoid eFax's $10 setup fee and $0.10/page overage, and get HIPAA at a fraction of eFax's enterprise cost.

Why choose between them?

Send FAX Mail beats both on price, features, and compliance. Start free.

7-day free trial · No credit card required