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Kaiser Permanente Fax Number — Send Medical Records and Referrals

Kaiser Permanente assigns fax numbers at the facility and department level, so the line for medical records at one Kaiser location won't match the one for referrals or prescription renewals elsewhere. Since you're sending protected health information, a HIPAA-compliant fax service and a clearly addressed cover page are what get documents to the right desk safely. Check the correct number with your specific Kaiser facility before transmitting records, referrals, or pre-authorization requests.

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Kaiser Permanente Fax Number

Contact your Kaiser facility for department-specific fax number

Hours: Kaiser Permanente medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Kaiser Permanente

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Lead every page with the patient's full name, date of birth, and medical record number so the receiving Kaiser department can tie the fax to the right chart. Name the physician or unit on the cover sheet to speed routing within the facility. Because medical records are PHI, Send FAX Mail's Business plan at $79.99 a month provides the HIPAA-compliant encryption these transmissions require.

Faxing to Kaiser Permanente — FAQ

No — fax numbers vary by Kaiser facility and by department within each one, so records, referrals, and pharmacy requests often go to different lines. Reach out to your specific Kaiser location to get the correct number for what you're sending.

Use a HIPAA-compliant service and include the patient's name, date of birth, and medical record number on every page, with the receiving department noted on the cover sheet. Send FAX Mail's Business plan supplies the encryption these records call for.

Faxing PHI meets HIPAA standards when the service handling the transmission is compliant. The Send FAX Mail Business plan at $79.99 per month encrypts medical faxes so patient information stays protected on the way to Kaiser.

Medical records staff generally work Monday through Friday, around 8:00 AM to 5:00 PM local time, and faxes wait in the queue until they're processed. Emergency departments accept faxes 24/7 when the situation is urgent.

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