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Infinity Hospice Care Fax Number — Send Medical Records and Release Requests

Need to send or request a patient's records from Infinity Hospice Care? Those go through its records office on a signed release, not a general fax line. As an independently operated hospice provider, Infinity Hospice Care in Las Vegas, Nevada receives faxed orders, records, and referral packets for hospice patients across the Southwest. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Infinity Hospice Care Fax Number

Reach the Infinity Hospice Care office that owns your request and confirm its fax before sending

Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.

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What You Can Fax to Infinity Hospice Care

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Face-to-face (F2F) recertification encounter documentation
  • Physician orders and verbal-order signatures
  • The signed hospice election statement
  • Prior-authorization and Medicare hospice benefit eligibility documents
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Infinity Hospice Care needs to reconnect a split record. Direct the cover sheet to the admissions and referral office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting a patient's chart to or from Infinity Hospice Care

Chart requests at Infinity Hospice Care are processed by the records office once a signed release is on file. A complete request — identifiers, dates, and the records wanted — moves fastest. Include a callback number so staff can reach you with a question.

The cover sheet that gets your fax routed at Infinity Hospice Care

A clear cover sheet is what keeps a faxed record matched to the right patient at Infinity Hospice Care. Attach the signed ROI authorization when the fax is a records request. Send multi-page records as one combined PDF so the documents stay in order.

The secure way to fax Infinity Hospice Care

Faxing PHI to Infinity Hospice Care is allowed, but the service you use has to protect it. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Infinity Hospice Care than a public machine.

Faxing to Infinity Hospice Care — FAQ

It is, provided your fax service is HIPAA-compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Infinity Hospice Care than a public machine. A secure send protects both you and the patient whose chart it is.

A number copied from a search result may be stale; Infinity Hospice Care has the current one. Many hospices take referrals through a portal or a shared EHR now, so confirm Infinity Hospice Care still accepts fax. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.

Start with a signed ROI form to Infinity Hospice Care's records office. Infinity Hospice Care routes the request to the records staff who pull the chart. A complete request — identifiers, dates, and records wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.

Not one central number. Records, admission intake, and hospice-care orders each keep their own line. Verify the current fax for the admissions and referral office or your target office first. When in doubt, ask Infinity Hospice Care for the office by name.

Send orders to the clinical office, which files them against the patient's plan of care. Confirm the clinical-team fax with Infinity Hospice Care before sending a time-sensitive order. Send the order with the plan of care so it is matched to the right benefit period. Put the patient identifiers on every page so it is matched cleanly. It is a small step that saves a follow-up call later.

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