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Hospice of the East Bay Fax Number — How to Find the Current Line

Hospice of the East Bay routes faxes by office, so the right number is whichever team should receive your document — here is how to confirm it. Based in Pleasant Hill, California, Hospice of the East Bay is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout California. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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Hospice of the East Bay Fax Number

Call Hospice of the East Bay and ask for the hospice referral team or the office you need to reach by fax

Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.

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What You Can Fax to Hospice of the East Bay

  • Physician orders and verbal-order signatures
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Medical records and release-of-information (ROI) authorizations
  • The certification of terminal illness (CTI)
  • Face-to-face (F2F) recertification encounter documentation
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Hospice of the East Bay. Address the cover sheet to the exact team you are reaching at Hospice of the East Bay, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

How to find Hospice of the East Bay's current fax number

Rather than trust an old listing, get the current fax straight from Hospice of the East Bay. Call Hospice of the East Bay and ask for the admissions and referral office or the office you are trying to reach. Verifying the office and the line up front is the honest shortcut here.

Getting a patient onto hospice service at Hospice of the East Bay

A discharge planner sending a patient to Hospice of the East Bay reaches the admissions office that opens the hospice case. Include the face-to-face (F2F) encounter note and the attending physician's contact information. Keep the transmission confirmation in case you need to show the referral went through.

Faxing PHI to Hospice of the East Bay the compliant way

Faxing PHI to Hospice of the East Bay is allowed, but the service you use has to protect it. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Hospice of the East Bay is encrypted in transit with a delivery confirmation.

Faxing to Hospice of the East Bay — FAQ

Send a signed release form to the records staff who manage the patient's file. The office names the current fax once your request is on file. Put the patient identifiers and the requested dates on the authorization. The records move once the office verifies the authorization.

No. Hospice of the East Bay routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. What you send to medical records will not reach the hospice care team. Identify the destination before sending so nothing is misrouted. Which line is right depends on the office, not the organization as a whole.

Put the patient's full name, date of birth, and medical record number on every page. Add a cover sheet addressed to the admissions and referral office at Hospice of the East Bay with your callback number. With identifiers and destination clear, nothing gets misrouted. The identifiers matter as much as the records themselves.

Faxes reach Hospice of the East Bay whenever you send, but when they are handled varies by office. Records and admission-intake offices work weekday business hours. Urgent referrals and comfort-care orders reach the on-call clinician at any hour regardless of the office schedule. Routine copies follow the office's normal queue rather than jumping ahead.

Hospice referrals route to the admissions office, apart from a records request. Confirm the admissions fax with Hospice of the East Bay before sending the referral. Attach the DNR or POLST and the discharge summary for the referral. Name the receiving office on the cover sheet so it is not misrouted. The result is a clean hand-off to the right team at Hospice of the East Bay for the patient and family.

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