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Hospice of the Comforter Fax Number — Send a Hospice Referral

Starting hospice care with Hospice of the Comforter begins with the admissions office that reviews the discharge packet — here is how to reach it. Based in Altamonte Springs, Florida, Hospice of the Comforter is part of AdventHealth and a community hospice and palliative care organization serving patients and families throughout Florida and the Southeast. Send the discharge summary with the medication list, physician orders, and prognosis documentation so intake can review without waiting on a second fax.

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Hospice of the Comforter Fax Number

Call Hospice of the Comforter and ask for the hospice referral team or the office you need to reach by fax

Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.

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What You Can Fax to Hospice of the Comforter

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • The signed hospice election statement
  • Face-to-face (F2F) recertification encounter documentation
  • Comfort-kit and medication orders coordinated with the pharmacy
  • Interdisciplinary group (IDG) plan-of-care updates
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Hospice of the Comforter. Address the cover sheet to the exact team you are reaching at Hospice of the Comforter, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Starting hospice care with Hospice of the Comforter by fax

Referral and intake paperwork at Hospice of the Comforter is handled apart from a records request. Include the face-to-face (F2F) encounter note and the attending physician's contact information. Keep the transmission confirmation in case you need to show the referral went through.

Faxing the hospice election and CTI to Hospice of the Comforter

A patient choosing hospice with Hospice of the Comforter signs the election statement, and it goes to admissions with the certification of terminal illness. A face-to-face (F2F) encounter is required to recertify the patient for the third benefit period and each one after it. Address the cover sheet to the admissions office so the election reaches the team that opens the case.

Faxing PHI to Hospice of the Comforter the compliant way

Because these documents hold health information, the transport to Hospice of the Comforter has to be compliant. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Hospice of the Comforter than a public machine.

Faxing to Hospice of the Comforter — FAQ

Start with a signed ROI form to Hospice of the Comforter's records office. Hospice of the Comforter routes the request to the records staff who pull the chart. Include the patient's name, date of birth, and the record types and date range. Turnaround depends on the request; routine copies are handled in the order received.

Not one central number. Records, admission intake, and hospice-care orders each keep their own line. Ask for the office you actually need to get the right number. When in doubt, ask Hospice of the Comforter for the office by name.

Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Add a cover sheet addressed to the admissions and referral office at Hospice of the Comforter with your callback number. That routing detail is what lets Hospice of the Comforter reconnect the documents if they separate. Clear labeling is what keeps a multi-page record together at Hospice of the Comforter.

Hospice of the Comforter receives faxes at any hour, but the offices that process them keep set schedules. Records and admission-intake offices work weekday business hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Expect same-day handling for the urgent orders the on-call team watches for.

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