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HopeHealth Hospice Fax Number — Send Physician and Comfort-Care Orders

Need to fax physician orders, a comfort-kit order, or a DME request to HopeHealth Hospice? Those go to the hospice care team that manages the patient's comfort, not a general fax line. As a community-based nonprofit hospice, HopeHealth Hospice in Providence, Rhode Island receives faxed orders, records, and referral packets for hospice patients across southern New England. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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HopeHealth Hospice Fax Number

Use HopeHealth Hospice's referral or records-request instructions to find where to send documents

Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.

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What You Can Fax to HopeHealth Hospice

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • A hospice referral from a hospital, SNF, or physician
  • Interdisciplinary group (IDG) plan-of-care updates
  • Face-to-face (F2F) recertification encounter documentation
  • Physician orders and verbal-order signatures
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that HopeHealth Hospice needs to reconnect a split record. Direct the cover sheet to the admissions and referral office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Faxing physician orders to HopeHealth Hospice

Verbal-order signatures and interim orders at HopeHealth Hospice go to the hospice care team that carries them out. The hospice care team matches the order to the patient's plan of care before it is carried out. Address the cover sheet to the hospice care team so the order reaches the nurse.

How equipment orders reach HopeHealth Hospice

Faxing an equipment request to HopeHealth Hospice means reaching the clinical office that authorizes the hospital bed or oxygen. Oxygen and a hospital bed are common same-day requests when a patient's comfort changes, so mark the fax time-sensitive. Confirm the current clinical fax with HopeHealth Hospice before sending an urgent equipment request.

Faxing PHI to HopeHealth Hospice the compliant way

A fax to HopeHealth Hospice that carries a chart is PHI and belongs on a secure channel. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to HopeHealth Hospice.

Faxing to HopeHealth Hospice — FAQ

You can send to HopeHealth Hospice any time, though routine paperwork is worked during business hours. Administrative offices keep a Monday-to-Friday schedule. Send routine requests early in the day for same-day handling; urgent symptom-management orders are actioned immediately. Expect same-day handling for the urgent orders the on-call team watches for.

Yes, when the transport is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to HopeHealth Hospice than a public machine. A secure send protects both you and the patient whose chart it is.

A number copied from a search result may be stale; HopeHealth Hospice has the current one. Many hospices take referrals through a portal or a shared EHR now, so confirm HopeHealth Hospice still accepts fax. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.

Start with a signed ROI form to HopeHealth Hospice's records office. HopeHealth Hospice routes the request to the records staff who pull the chart. A complete request — identifiers, dates, and records wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.

A hospice referral and the certification of terminal illness go to the admissions and referral office. Get the working admissions fax from HopeHealth Hospice directly. Include the attending physician's information and the signed certification of terminal illness. A brief call ahead helps staff watch for a time-sensitive fax. That keeps the referral moving without a second round trip.

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