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Hims & Hers Pharmacy Fax Number — Mail-Order Prescriptions

Faxing a maintenance prescription to Hims & Hers Pharmacy means reaching the mail-order intake team — this page shows how, securely. Headquartered in San Francisco, California, Hims & Hers Pharmacy fills prescriptions for patients across California. Send the order with its supporting documents so the pharmacy can act without waiting on a second fax.

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Hims & Hers Pharmacy Fax Number

Get the intake fax from Hims & Hers Pharmacy's prescriber resources rather than an old listing

Hours: Faxes reach Hims & Hers Pharmacy whenever you send, but a mailed order can take several days to fill and ship.

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What You Can Fax to Hims & Hers Pharmacy

  • New prescriptions for home delivery
  • Ninety-day maintenance prescriptions
  • Refill and renewal requests
  • Prior authorization forms
  • Updated insurance and shipping information
Tip: Label each page with the patient's name and date of birth — plus the prescriber's DEA or NPI — since that is how staff verify an order at Hims & Hers Pharmacy. Address the cover sheet to the patient care team or the exact team you are sending to, and include a number the pharmacist can call. Make sure the counter still takes fax rather than e-prescribing, and hold onto the delivery confirmation in case timing matters.

The mail-order intake path at Hims & Hers Pharmacy

A new prescription or refill to Hims & Hers Pharmacy goes to the new-prescription intake team for home delivery, not a store counter. Include the patient's name and date of birth, the drug and quantity, and the current shipping and insurance details. Confirm the current intake fax with Hims & Hers Pharmacy, or ask whether the prescriber can e-prescribe it.

The cover sheet that gets your fax routed at Hims & Hers Pharmacy

A clear cover sheet is what keeps a faxed order matched to the right patient at Hims & Hers Pharmacy. State the drug, strength, and directions in plain terms alongside the patient identifiers. Send multi-page orders as one combined PDF so the pages stay in order.

Sending clinical documents to Hims & Hers Pharmacy without cutting corners

Anything with a patient's identifiers and drug list headed to Hims & Hers Pharmacy is sensitive health data. A free consumer fax app is not the right channel for PHI; a prescription belongs on an encrypted, secure connection. On Send FAX Mail every page to Hims & Hers Pharmacy is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.

Faxing to Hims & Hers Pharmacy — FAQ

The line accepts faxes around the clock; staff processing depends on the team. The teams that process referrals and authorizations keep standard weekday hours. Routine orders follow the normal queue rather than jumping ahead. Expect same-day handling only for the orders the pharmacy watches for.

It can be, with an encrypted service. An unsecured app is the real risk; the transport for PHI is what has to be secure. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery for documents going to Hims & Hers Pharmacy, from $12.99/month. A secure send protects both you and the patient the order belongs to.

Ask the specific Hims & Hers Pharmacy desk for its working fax before you send. Reach Hims & Hers Pharmacy and ask for the new-prescription intake team or the desk you are trying to send to. Verifying the location or intake and the line up front is the honest shortcut. That confirmation is the difference between a delivered order and a lost one.

It depends on the pharmacy and the document. A paper prescription, a transfer, or an authorization form is still commonly faxed even when new orders are e-prescribed. If the pharmacy asks for e-prescribing, use it; if it accepts fax, confirm the current line. Guessing the channel is the usual reason an order has to be resent.

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