HelloFax vs MetroFax: Which Fax Service Wins? (2026 Comparison)
Head-to-head comparison of HelloFax ($9.99/mo) and MetroFax ($11.95/mo). We compare pricing, pages, overage, and HIPAA — and show why Send FAX Mail is the better third option at $12.99/month for 600 pages with no per-page overage.
Feature Comparison
| Feature | HelloFax | MetroFax | Send FAX Mail |
|---|---|---|---|
| Starting price | $9.99/mo | $11.95/mo | $12.99/mo |
| Pages included | 300 | 500 | 600 |
| Per-page overage | $0.05/page | $0.03/page | None — upgrade a tier |
| HIPAA compliance | Not available | Not available | $39.99/mo (included) |
| Free trial | 5 pages total | No | 7-day, no card |
| Mobile app | No | No | iOS & Android |
| Contract required | No | No | No — cancel anytime |
The Verdict
Between HelloFax and MetroFax, neither is a clean win. HelloFax is $9.99/mo for 300 pages with no HIPAA, no mobile app, and an uncertain future since being folded into Dropbox Sign. MetroFax is $11.95/mo for 500 pages with no mobile app, no API, no HIPAA, and a dated interface. Send FAX Mail is $12.99/month for 600 pages with no per-page overage, HIPAA from $39.99/month, a 7-day free trial (no card), and no contract — so you skip both compromises.
Frequently Asked Questions
It comes down to which trade-off you can live with. HelloFax gives you $9.99/mo for 300 pages but offers no HIPAA and no mobile app; MetroFax gives you $11.95/mo for 500 pages but has no mobile app, API, or HIPAA. For most senders, Send FAX Mail's 600 pages for $12.99/month with no per-page overage is the stronger pick than either.
HelloFax's $9.99/mo entry undercuts MetroFax's $11.95/mo, but HelloFax has no HIPAA and an uncertain future under Dropbox Sign. Send FAX Mail is a flat $12.99/month for 600 pages with no overage, which usually works out cheaper once you fax with any regularity.
HelloFax offers no HIPAA compliance at all. MetroFax offers no HIPAA compliance. Send FAX Mail includes HIPAA-compliant faxing with a signed BAA from its Professional plan at $39.99/month — no enterprise contract and no add-on fee.
Yes. Start a 7-day free trial with no card, then port your existing HelloFax or MetroFax number (typically 1–2 weeks) or get a new one instantly. You'll drop the per-page overage both services charge and land on a flat $12.99/month bill for 600 pages from day one.
Why choose between them?
Send FAX Mail beats both on price, features, and compliance. Start free.
7-day free trial · No credit card required