Heartland Street VA Clinic Fax Number — Send VA Records Securely
Before you fax records to Heartland Street VA Clinic, it helps to know what HIPAA — and, for some records, 38 U.S.C. 7332 — expects of the transport. As a VA outpatient clinic, Heartland Street VA Clinic in Marion, Illinois, works records requests and referrals for enrolled veterans across the Chicago region. This guide covers the compliant way to send PHI plus how to reach the correct office at the facility.
Heartland Street VA Clinic Fax Number
Call Heartland Street VA Clinic and ask whether your document goes to the PACT team or the records office
Hours: Administrative offices keep weekday business hours, while the clinical team handles refills and results during clinic hours.
Send a Fax NowWhat You Can Fax to Heartland Street VA Clinic
- Income or dependency documents supporting an enrollment or copay determination
- A completed disability, FMLA, or return-to-work form for the provider to review
- A completed VA Form 10-10EZ, Application for Health Benefits
- A signed authorization directing your records to a specific person or office
- A form for your PACT primary care provider to complete
The secure way to fax Heartland Street VA Clinic
A fax to Heartland Street VA Clinic that carries a veteran's records or a signed release is PHI and belongs on a secure channel. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to Heartland Street VA Clinic.
Refills, forms, and community care at Heartland Street VA Clinic
Getting a refill or a completed form from Heartland Street VA Clinic starts with the PACT team that handles the request. A community care authorization travels with the referral so the outside visit is covered. Confirm the current clinical fax with Heartland Street VA Clinic before sending a time-sensitive request.
How to find Heartland Street VA Clinic's current fax number
A fax number copied from a search result may be stale; Heartland Street VA Clinic has the current one. Use the VA.gov facility locator to reach Heartland Street VA Clinic, then ask for the Release of Information office or the office you need. That one confirmation call is what keeps the documents out of the wrong queue.
Faxing to Heartland Street VA Clinic — FAQ
A number copied from a search result may be stale; Heartland Street VA Clinic has the current one. Call Heartland Street VA Clinic and confirm the fax by phone, since VA sites keep separate lines by office. That one verification keeps sensitive pages out of the wrong queue. Skip the stale listing and confirm the line at the source.
Start with a signed release-of-information form to Heartland Street VA Clinic's Release of Information office. Ask Heartland Street VA Clinic where the signed release should go. Include the veteran's name, date of birth, and the records and date range. Once processed, Heartland Street VA Clinic releases the records to you or whoever you designated.
No. Heartland Street VA Clinic routes faxes to separate office lines, so the Release of Information office and the community care and referral office do not share a number. The line for the Release of Information office is separate from the one for referrals. Ask for the office you actually need to get the right number. Keep the confirmed number with the veteran's file so you are not searching next time.
Include the identifiers staff use to match a chart: full name, date of birth, and last four of the SSN. Note the target office — the Release of Information office, referrals, or enrollment — on the cover sheet. That routing detail is what lets Heartland Street VA Clinic reconnect the documents if they separate. For a records request, add the exact dates and records you need released.
Send the refill to the PACT team and the form to the office that completes it. Confirm the clinical fax with Heartland Street VA Clinic before sending a time-sensitive refill. Include the medication, the dose, and the pharmacy for a refill. Name the receiving office on the cover sheet so it is not misrouted. Doing it that way avoids the most common cause of a delay.
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