Good Shepherd Community Care Fax Number — Send the Election and Certification
Electing the Medicare hospice benefit with Good Shepherd Community Care starts with the signed election statement and the CTI, so the right fax is the admissions line. As a community-based nonprofit hospice, Good Shepherd Community Care in Newton, Massachusetts receives faxed orders, records, and referral packets for hospice patients across the Boston area and greater New England. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
Good Shepherd Community Care Fax Number
Call Good Shepherd Community Care and ask for the hospice referral team or the office you need to reach by fax
Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.
Send a Fax NowWhat You Can Fax to Good Shepherd Community Care
- Interdisciplinary group (IDG) plan-of-care updates
- A hospice referral from a hospital, SNF, or physician
- Comfort-kit and medication orders coordinated with the pharmacy
- The certification of terminal illness (CTI)
- Bereavement and continuing-care enrollment forms
Faxing the hospice election and CTI to Good Shepherd Community Care
The signed election statement and the CTI for a patient of Good Shepherd Community Care go to the admissions office that opens the benefit period. The attending physician the patient designates is recorded so orders and the plan of care are coordinated. Note the attending physician and a callback number so the team can verify a question.
How patient-care orders reach Good Shepherd Community Care
Verbal-order signatures and interim orders at Good Shepherd Community Care go to the hospice care team that carries them out. A durable medical equipment order — a hospital bed, oxygen, or a wheelchair — is coordinated with the DME vendor on receipt. Include the patient's name and date of birth so staff match it to the right chart.
The secure way to fax Good Shepherd Community Care
Because these documents hold health information, the transport to Good Shepherd Community Care has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Good Shepherd Community Care.
Faxing to Good Shepherd Community Care — FAQ
At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Send it as one combined PDF so the pages stay in order. Clear labeling is what keeps a multi-page record together at Good Shepherd Community Care.
You can send to Good Shepherd Community Care any time, though routine paperwork is worked during business hours. Processing at medical records generally runs Monday through Friday during business hours. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. Expect same-day handling for the urgent orders the on-call team watches for.
Yes, when the transport is compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Good Shepherd Community Care. A secure send protects both you and the patient whose chart it is.
A number copied from a search result may be stale; Good Shepherd Community Care has the current one. The discharging hospital's case manager often already has the correct Good Shepherd Community Care fax on file. Keep the working number with the patient's file for next time. That confirmation is the difference between a delivered record and a lost one.
A hospice referral and the certification of terminal illness go to the admissions and referral office. Get the working admissions fax from Good Shepherd Community Care directly. Include the attending physician's information and the signed certification of terminal illness. Put the patient identifiers on every page so it is matched cleanly. That keeps the referral moving without a second round trip.
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