Gentiva Hospice Fax Number — Send Medical Records and Release Requests
Medical-record requests to Gentiva Hospice run through release of information, and the right fax depends on that office. Based in Tucson, Arizona, Gentiva Hospice is part of Gentiva and a hospice and palliative care agency serving patients throughout the desert Southwest. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Gentiva Hospice Fax Number
Reach the Gentiva Hospice office that owns your request and confirm its fax before sending
Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.
Send a Fax NowWhat You Can Fax to Gentiva Hospice
- A hospital or SNF discharge summary for a referral
- Updated medication and comfort-care orders
- Physician orders and verbal-order signatures
- A hospice referral and the certification of terminal illness (CTI)
- Interdisciplinary group (IDG) plan-of-care updates
Faxing patient history to Gentiva Hospice
Getting a patient's chart to or from Gentiva Hospice starts with the records staff who manage the files. Staff confirm the patient identifiers on the authorization before releasing anything. Confirm the current records fax with Gentiva Hospice before you send the authorization.
What to put on a fax to Gentiva Hospice
How you label the pages decides whether Gentiva Hospice can reconnect them if they get separated. Add your callback number so staff can reach you with a question instead of setting the request aside. Keeping the pages in one job avoids a half-received record at Gentiva Hospice.
The secure way to fax Gentiva Hospice
A patient's records are protected health information, so how you fax them to Gentiva Hospice matters. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Gentiva Hospice.
Faxing to Gentiva Hospice — FAQ
The machines accept faxes around the clock; staff processing depends on the office. Routine records and intake are staffed on weekdays. Time-critical orders are picked up at any hour by the on-call clinician. Flag anything time-sensitive on the cover sheet so it is not treated as routine.
It is, provided your fax service is HIPAA-compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Gentiva Hospice. Choose the secure channel first, then confirm the number for Gentiva Hospice.
Ask the specific Gentiva Hospice office for its working fax before you send. Call Gentiva Hospice and ask for the admissions and referral office or the office you are reaching. That one verification keeps sensitive pages out of the wrong queue. The office that receives the fax is the authority on its own number.
Submit a signed release-of-information authorization to medical records at Gentiva Hospice. Gentiva Hospice will tell you where to fax or upload the completed form. Include the patient's name, date of birth, and the record types and date range. After review, the records go to you or whoever you designated.
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