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Genesis Reference Laboratories Fax Number — Send a Records Request

Need to send or request a patient's lab records at Genesis Reference Laboratories? Those go through the records office on a signed release-of-information authorization. As a full-service reference laboratory, Genesis Reference Laboratories in Centennial, Colorado, takes faxed orders, prior-authorization approvals, and records requests for high-volume reference and send-out testing across the Rocky Mountain region. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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Genesis Reference Laboratories Fax Number

Use Genesis Reference Laboratories's client-services or records-request instructions to find where to send documents

Hours: Client services and records offices generally run Monday-Friday during business hours; the reference laboratory runs testing across extended, high-volume shifts.

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What You Can Fax to Genesis Reference Laboratories

  • An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
  • A prior-authorization approval for a genetic, molecular, or otherwise specialized test
  • A client-account setup or supply request
  • The completed patient registration and insurance information for billing
  • A release-of-information (ROI) authorization for a patient's lab records
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Genesis Reference Laboratories needs to reconnect a split order. Direct the cover sheet to the client services and account office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Faxing a lab records release to Genesis Reference Laboratories

Release of information at Genesis Reference Laboratories runs through a dedicated records office on a signed authorization. The office matches the request to the patient's lab file before anything is sent out. Put the patient's identifiers on every page so the request is matched cleanly.

Getting a report back from Genesis Reference Laboratories

A referring office asking Genesis Reference Laboratories for a report reaches the office that handles result release. A critical or panic value is usually phoned to the ordering provider and then documented in the report. Keep the transmission confirmation until the report is received.

Faxing PHI to Genesis Reference Laboratories the compliant way

Faxing PHI to Genesis Reference Laboratories is allowed, but the service you use has to protect it. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to Genesis Reference Laboratories.

Faxing to Genesis Reference Laboratories — FAQ

Faxing records to Genesis Reference Laboratories is fine under HIPAA as long as the service is compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to records sent to Genesis Reference Laboratories. Handled that way, the records stay within the rules end to end.

Get it from the office that will receive the document rather than an old listing. Check Genesis Reference Laboratories's client-services or medical-records page, then verify the line by phone. That one verification keeps sensitive pages out of the wrong queue. Note the number the first time so the next fax to Genesis Reference Laboratories is quicker.

Release of information begins with a signed ROI request to the records office. Ask Genesis Reference Laboratories where the signed release should go. Name the tests and dates so the office can pull them without a follow-up. They release the copies to the recipient you named after processing.

No. Documents go to different fax lines at Genesis Reference Laboratories depending on the office. As a reference laboratory, it splits incoming faxes across the medical records office, client services, and the laboratory team. Match the office to your document, then send to that specific line. Sending to the wrong line only delays the patient's testing.

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