Frontier Behavioral Health Fax Number — Records and 42 CFR Part 2 Consent
Faxing treatment history to Frontier Behavioral Health means reaching the records team that manages the chart — this page shows how, and what consent Part 2 records require. Headquartered in Spokane, Washington, Frontier Behavioral Health handles admissions, records, and benefits for people throughout the Pacific Northwest. Since these are protected treatment records, this guide covers the right desk, the right consent, and a secure transmission.
Frontier Behavioral Health Fax Number
Use Frontier Behavioral Health's contact or records-request page for the right program, then confirm it still accepts fax
Hours: A fax line receives pages any hour, but the Frontier Behavioral Health intake and records teams work during business hours on weekdays.
Send a Fax NowWhat You Can Fax to Frontier Behavioral Health
- Insurance, Medicaid, and prior-authorization documents
- Coordination records with primary care and hospitals
- Referrals for counseling, psychiatry, and addiction services
- Intake and access referral packets
- Release-of-information consents (HIPAA and, for SUD records, 42 CFR Part 2)
Records and 42 CFR Part 2 consent at Frontier Behavioral Health
Record requests to Frontier Behavioral Health are handled by its release-of-information staff, not a general line. The office verifies the person's identifiers and the consent before any record is released. Put the person's identifiers on every page so the request is matched cleanly.
Making sure your fax lands with the right team at Frontier Behavioral Health
Records that arrive at Frontier Behavioral Health without identifiers are the ones that get delayed. Add a callback number so staff can reach you with a question instead of holding the request. With the identifiers and destination clear, the fax lands where it should on the first try.
Faxing PHI to Frontier Behavioral Health the compliant way
Anything with a person's treatment history headed to Frontier Behavioral Health is protected under HIPAA, and SUD records under Part 2 as well. A confidential record does not belong on a machine other people share or on an app that shows ads. With Send FAX Mail you fax Frontier Behavioral Health from a phone or laptop over an encrypted, HIPAA-eligible connection; the Professional plan is $39.99/month, and a 7-day free trial lets you try it first.
Faxing to Frontier Behavioral Health — FAQ
The answer varies by document and team at Frontier Behavioral Health. A records request, a signed consent, or a benefits document is still commonly faxed even where admissions are online. So confirm the team still accepts fax before you send, and use the portal when that is what it asks for. Guessing the channel is the usual reason a document has to be resent.
No. Frontier Behavioral Health keeps separate faxes for admissions, benefits, and records, so there is no one central number. As a community behavioral-health center, it splits incoming faxes across intake and the records office. Confirm the correct line for the team you are reaching, and check it still accepts fax. When in doubt, ask Frontier Behavioral Health for the team by name.
Put the person's full name, date of birth, and any case or record number on every page. Direct the cover sheet to the correct Frontier Behavioral Health department and include a number staff can call. Include the required consent when the fax is a records request — a 42 CFR Part 2 consent for substance-use records. Clear labeling is what keeps a multi-page record together at Frontier Behavioral Health.
Faxes reach Frontier Behavioral Health whenever you send, but when they are handled varies by team. The teams that handle records and authorizations keep standard weekday hours. A routine request sent overnight is picked up the next business day. Expect same-day handling only for the items the program watches for.
Need to fax Frontier Behavioral Health?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required