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First Call Occupational Health Fax Number — Drug and Alcohol Screening Results

First Call Occupational Health faxes an MRO-verified screening result and its custody-and-control form to the employer's designated representative; here is how, securely. First Call Occupational Health, an employer health and DOT physical clinic in Elkridge, Maryland, sends injury reports, work-status notes, and results by fax every day. Because a screening result is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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First Call Occupational Health Fax Number

Confirm the fax with First Call Occupational Health; the employer-results line may differ from the front desk

Hours: An occupational-health clinic keeps employer-friendly hours — often early openings for shift workers — so the front desk can receive a fax during the workday, though the staff who process claim paperwork and records requests work standard business hours.

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What You Can Fax to First Call Occupational Health

  • A respirator medical-clearance questionnaire and fit-test record
  • A completed pre-employment or pre-placement physical result to the employer
  • A DOT or FMCSA medical examiner's certificate for a commercial driver
  • A fitness-for-duty evaluation returned to the employer
  • A work-restriction note for a returning employee
Tip: Mark all pages with the identifiers First Call Occupational Health needs to reconnect a split claim or surveillance record. State which First Call Occupational Health desk the fax is for — claims, employer services, or records — on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

Chain of custody and the MRO at First Call Occupational Health

A breath-alcohol result from First Call Occupational Health is faxed to the designated employer representative promptly, since a confirmed result affects whether an employee can work that shift. Send the result and the custody-and-control form together so the record is complete. Confirm the receiving fax — the designated employer representative or the MRO — with First Call Occupational Health before you send.

How a physical result leaves First Call Occupational Health

A DOT or FMCSA physical at First Call Occupational Health ends in a medical examiner's certificate, and that certificate is faxed to the employer and, for a commercial driver, kept for the driver's file. Include the position or job demands so a restriction can be matched to the actual work. Send a multi-page physical as one PDF so the signature page stays with the exam.

Protected health information and First Call Occupational Health

Faxing occupational-health records to First Call Occupational Health is allowed, but the service you use has to protect them. A shared machine in an open office cannot promise the confidentiality the rules expect. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to First Call Occupational Health.

Faxing to First Call Occupational Health — FAQ

Yes, and a DOT medical certificate is faxed to the employer and kept for the driver's file. The more exact the destination, the faster HR files the clearance. The result states whether the worker is cleared, cleared with restrictions, or not cleared for the job. Keep the confirmation until the result is acknowledged.

First Call Occupational Health faxes the verified result and its custody-and-control form to the designated employer representative. Confirm the receiving fax — the designated employer representative or the MRO — with First Call Occupational Health before sending. The chain-of-custody form has to reach the designated contact intact, so a clear cover sheet matters. Keep the confirmation for the testing file.

At minimum, the worker's name, date of birth, and the claim or employer name belong on each page. Add a cover sheet addressed to the claims desk, employer services, or records at First Call Occupational Health with your callback number. That routing detail is what lets First Call Occupational Health reconnect the documents if they separate. A missing claim number is the usual reason a fax sits in a queue at First Call Occupational Health.

You can send to First Call Occupational Health any time the machine is on, and a workday-scheduled clinic usually receives it quickly; claims and MRO work happen on business days. The weekday hours are built around the employers the clinic serves. A records release sent after hours is picked up the next business day. A brief follow-up call confirms an urgent fax to First Call Occupational Health was seen.

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