Fidelis Care Fax Number — How to Find the Current Line
Fidelis Care routes faxes by department, so the right number is whichever desk should receive your document — here is how to confirm it. Based in New York, New York, Fidelis Care receives claims, appeals, and service paperwork for members throughout New York and the surrounding region. Rather than list a number that changes, this page shows how to get the current one and confirm fax is still accepted.
Fidelis Care Fax Number
Find the fax on Fidelis Care's provider or member forms, then confirm the department still accepts fax rather than a portal upload
Hours: Faxes reach Fidelis Care whenever you send, but a request sent overnight is worked the next business day.
Send a Fax NowWhat You Can Fax to Fidelis Care
- Corrected-claim submissions
- Provider credentialing documents
- Medical records and clinical notes
- Enrollment and disenrollment forms
- Referral and authorization forms
How to find Fidelis Care's current fax number
The right number for Fidelis Care depends entirely on which department should receive the document. Check the specific Fidelis Care form or the letter you are responding to — the intake fax is usually printed on it. Confirming the line first is a two-minute step that prevents a misrouted document.
Faxing a claim to Fidelis Care
Claims at Fidelis Care are handled by the claims department on your open file. Group the requested documents into one fax so nothing is processed out of context. Name the receiving department on the cover sheet so it reaches the right desk.
Sending clinical documents to Fidelis Care without cutting corners
Anything with clinical detail and member identifiers headed to Fidelis Care is sensitive health data. Encryption in transit is what keeps diagnoses and member identifiers out of the wrong hands. On Send FAX Mail every page to Fidelis Care is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Faxing to Fidelis Care — FAQ
Increasingly, Fidelis Care steers claims and authorizations to its provider portal. Some teams accept fax for a signed form but ask that clinical records be uploaded. If the team asks for a portal upload, use it; if it accepts fax, confirm the current line. Either way, do not assume — the department's own instructions are the authority.
No. Fidelis Care routes faxes to separate department lines, so the claims department and the appeals and grievances team do not share a number. Claims, utilization management, and appeals each keep their own line. Identify the destination before sending so nothing is misrouted. Keep the confirmed number with your paperwork so you are not searching next time.
At minimum, your member ID belongs on each page, with the claim or reference number when relevant. Add a cover sheet addressed to member services at Fidelis Care with a callback number. With identifiers and destination clear, nothing gets misrouted. Complete, legible identifiers are what move the request fastest.
You can send to Fidelis Care any time, though routine documents are worked during business hours. Departments keep a Monday-to-Friday schedule. Routine documents follow the normal queue rather than jumping ahead. Plan routine requests for a weekday morning when the department is fully staffed.
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