Question 1

What does it cost to fax from Portland?

Accepted Answer

Send FAX Mail starts at $12.99/mo, and you choose your fax number for free at signup. There is no machine or separate phone line involved, since you send and receive through email or the app. Each plan includes a monthly page allowance with no per-page fees, so a high-volume Portland clinic or firm simply moves up a tier. New accounts begin with a 7-day free trial, no card needed.

Question 2

How do incoming medical faxes work for a Portland clinic?

Accepted Answer

Received faxes land in your account, and on HIPAA-tier plans the PDF itself stays behind your login instead of going out as an email attachment. For a clinic coordinating with OHSU or other providers, that keeps protected health information inside an authenticated session.

Question 3

Why does a hospital like OHSU still rely on fax?

Accepted Answer

Fax is one of the few channels broadly recognized as HIPAA-compliant for sending protected health information. OHSU uses it to exchange patient records, lab results, and insurance authorizations with other providers and payers around Oregon, which is why so many Portland offices need to fax back.

Question 4

Can a larger Portland office share one account across staff?

Accepted Answer

Yes. Higher plan tiers come with several fax numbers and let multiple people send through the same account, which suits a busy firm or clinic. Each number is free to add when you set it up.

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