Question 1

Which Texas agencies still take filings by fax?

Accepted Answer

Several do. The Railroad Commission of Texas accepts faxed submissions for certain permit and compliance documents, and offices like the Texas Comptroller of Public Accounts and the Texas Secretary of State handle records requests and procurement paperwork the same way. Send FAX Mail produces a delivery confirmation for each one, which is what most agencies want on file.

Question 2

How long do we have to keep a faxed record?

Accepted Answer

That depends on the document type. The Texas State Library and Archives Commission publishes retention schedules that tell each agency how long a given record must be held, and a fax counts as part of that record. Send FAX Mail keeps your full transmission history searchable, so you can pull a specific fax if it comes up in a Public Information Act request.

Question 3

Can a faxed document be released under the Public Information Act?

Accepted Answer

Yes. Under Chapter 552 of the Government Code, a fax sent or received by a Texas agency is a public record and can be requested like email or letters. Keeping a clean log of transmissions makes it far easier to locate the right document when a request lands.

Question 4

What does this cost a Texas government office?

Accepted Answer

Plans start at $12.99 a month, and you can pick your fax number at no extra charge. That replaces the cost of a dedicated phone line and a physical machine, and when an office's volume outgrows its plan's allowance you move up a tier instead of buying toner and paper or paying per page. A 7-day free trial lets staff test it before committing.

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