Question 1

Which documents do Texas banks and mortgage companies fax most?

Accepted Answer

Loan applications, wire transfer authorizations, account change forms, mortgage packages, and regulatory correspondence are the common ones. Institutions under the Texas Department of Banking and the Texas Department of Savings and Mortgage Lending keep these as part of their audit record. Fax gives them a confirmed, timestamped transmission that plain email does not.

Question 2

Will Send FAX Mail satisfy a Texas Department of Banking examiner on security?

Accepted Answer

Transmissions run over TLS and documents are stored with AES-256 encryption, supporting Texas Finance Code and Gramm-Leach-Bliley confidentiality requirements. Every fax produces an audit log showing destination, time, and page count. That gives state examiners and federal OCC or FDIC reviewers a clear trail.

Question 3

How does pricing work for a Texas bank with branches across the state?

Accepted Answer

Plans start at $12.99 per month for an individual loan officer or advisor and scale up for institutions running fax across multiple branches. You can hold several Texas numbers, and selecting them is free. There are no per-page charges; a branch network that outgrows its monthly allowance simply moves to a higher plan.

Question 4

Can the same number handle both incoming wire confirmations and outgoing loan files?

Accepted Answer

Yes. A held Texas number sends and receives, so a wire confirmation returning from a correspondent and a loan file going to a borrower share one line. Incoming faxes arrive by email and in the dashboard. No branch desk is tied up by a physical machine.

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