Question 1

Is Fax.com or Send FAX Mail cheaper?

Accepted Answer

Fax.com is cheaper on the sticker at $5.99/mo, but it includes only 100 pages and bills $0.10 for each page past that. Send FAX Mail is $12.99/mo for 600 pages with no per-page charges. Once you send more than a handful of pages a month, Send FAX Mail's bigger allowance and flat pricing usually win on total cost.

Question 2

Which has better HIPAA compliance?

Accepted Answer

Send FAX Mail offers verified HIPAA compliance with a signed BAA starting on our Professional plan ($27.99/mo). Fax.com does not offer HIPAA compliance at any tier, so it isn't a fit for handling protected health information.

Question 3

Can I switch from Fax.com to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail and either port your existing number from Fax.com (1–2 weeks) or start with a new number right away. You can begin with a 7-day free trial (send-only, no card required to start). Fax.com has no term contracts, so the switch is clean and immediate.

Question 4

Which is better for business use?

Accepted Answer

Send FAX Mail, if you need more than light casual use. Fax.com's $5.99/mo is the lowest starting price, but it only includes 100 pages and charges $0.10/page beyond that — and it has no HIPAA compliance at any tier. Send FAX Mail's $12.99/mo plan includes 600 pages with no per-page charges and adds HIPAA at $27.99/mo, making it the clear choice for any professional or healthcare work.

Feature	Fax.com	Send FAX Mail	Send FAX Mail
Starting price	$5.99/mo	$12.99/mo	$12.99/mo
Pages included	100	600	600
Per-page charges	$0.10 overage	None — upgrade a tier instead	None — upgrade a tier instead
HIPAA compliance	Not available	$27.99/mo	$27.99/mo
Free trial	No	7-day free trial	7-day free trial
Mobile app	Yes	iOS & Android	iOS & Android
Contract required	No	No — cancel anytime	No — cancel anytime

Fax.com vs Send FAX Mail: Side-by-Side Comparison (2026)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?