Question 1

Is CocoFax or Send FAX Mail cheaper?

Accepted Answer

Send FAX Mail starts at $12.99/month for 600 pages with no per-page overage. CocoFax starts at $7.99/mo but only for 100 pages, then bills $0.05 per extra page. For anyone faxing more than a handful of pages, Send FAX Mail's flat allowance works out cheaper and far more predictable.

Question 2

Which has better HIPAA compliance?

Accepted Answer

Send FAX Mail offers verified HIPAA compliance with a BAA, included from our Professional plan ($27.99/mo) up. CocoFax's HIPAA status remains unverified, so it's not a safe choice for protected health information.

Question 3

What happens if I use up my page allowance?

Accepted Answer

With Send FAX Mail there are no per-page overage charges — if you exceed 600 pages on the $12.99 Starter plan you move up to Professional (2,000 pages) or higher and your bill stays predictable. CocoFax instead charges $0.05 for every page past its 100-page limit.

Question 4

Can I switch from CocoFax to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail and port your existing CocoFax number (1–2 weeks) or start with a new number instantly. There's no contract to break with CocoFax, and you can try Send FAX Mail on a 7-day free trial with no card before paying.

Question 5

Which is better for business use?

Accepted Answer

Send FAX Mail. For $12.99/mo you get 600 pages (six times CocoFax's 100), no per-page overage, and verified HIPAA from $27.99/mo — while CocoFax's HIPAA status stays unverified and its low headline price comes with a tight page cap and $0.05/page charges.

Feature	CocoFax	Send FAX Mail	Send FAX Mail
Starting price	$7.99/mo	$12.99/mo	$12.99/mo
Pages included	100	600	600
Overage rate	$0.05/page	None — upgrade your plan	None — upgrade your plan
HIPAA compliance	Unverified	$27.99/mo	$27.99/mo
Free trial	No	7-day trial, no card	7-day trial, no card
Mobile app	Yes	iOS & Android	iOS & Android
Contract required	No	No — cancel anytime	No — cancel anytime

CocoFax vs Send FAX Mail: Side-by-Side Comparison (2026)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?