Empire Genomics Fax Number — Request a Lab Result
Need a lab result or report from Empire Genomics? Those are released by the records or results office once the result is verified. As a molecular and genetic testing laboratory, Empire Genomics in Buffalo, New York, takes faxed orders, prior-authorization approvals, and records requests for molecular and genetic testing across New York and the surrounding region. Because a patient's result is protected health information, this guide covers both where to request it and how to keep the transmission compliant.
Empire Genomics Fax Number
Call Empire Genomics and ask whether your document goes to the molecular team or the office line
Hours: Routine records processing runs Monday to Friday; genetic-test orders are worked as specimens and consents arrive.
Send a Fax NowWhat You Can Fax to Empire Genomics
- A genetic-test requisition naming the gene or panel and the clinical indication
- An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
- A signed genetic-testing informed-consent form
- The completed patient registration and insurance information for billing
- The clinical notes or diagnosis codes that establish medical necessity for the tests
Getting a report back from Empire Genomics
A finished lab result from Empire Genomics is released back to the ordering provider, and that routing runs through the medical records office or the laboratory team. A prior result, when available, is noted so a trend over time is clear. Confirm the current results fax with Empire Genomics before requesting a time-sensitive report.
How genetic testing is set up at Empire Genomics
Getting a genetic test set up at Empire Genomics starts with the requisition, the informed consent, and the clinical indication. Many molecular and genetic tests require a signed informed-consent form in addition to the order. Send the requisition, the consent, and any approval as one packet so the file is complete.
The secure way to fax Empire Genomics
Because these documents hold health information, the transport to Empire Genomics has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to Empire Genomics.
Faxing to Empire Genomics — FAQ
Include the identifiers staff use to match a specimen: full name, date of birth, and record number. Add a cover sheet addressed to the client services and test-ordering office at Empire Genomics with your callback number. That routing detail is what lets Empire Genomics reconnect the documents if they separate. Clear labeling is what keeps a multi-page document together at Empire Genomics.
Empire Genomics receives faxes at any hour, but the offices that process them keep set schedules. Records and client services offices work weekday business hours. Time-critical orders are picked up by the laboratory team during operating hours. Expect same-day handling for the add-on orders the laboratory team watches for.
Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Empire Genomics. A secure send protects both you and the patient whose results these are.
The current line comes from Empire Genomics directly, since office numbers change. Many labs take orders through an ordering portal or a shared LIS now, so confirm Empire Genomics still accepts fax. Keep the working number with the patient's file for next time. That confirmation is the difference between a delivered order and a lost one.
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