eFax vs HelloFax: Which Fax Service Wins? (2026 Comparison)
Head-to-head comparison of eFax ($18.99/mo) and HelloFax ($9.99/mo). We compare pricing, pages, overage, and HIPAA — and show why Send FAX Mail is the better third option at $12.99/month for 600 pages with no per-page overage.
Feature Comparison
| Feature | eFax | HelloFax | Send FAX Mail |
|---|---|---|---|
| Starting price | $18.99/mo + $10 setup | $9.99/mo | $12.99/mo |
| Pages included | 340 | 300 | 600 |
| Per-page overage | $0.10/page | $0.05/page | None — upgrade a tier |
| HIPAA compliance | Enterprise only | Not available | $39.99/mo (included) |
| Free trial | No | 5 pages total | 7-day, no card |
| Mobile app | Yes | No | iOS & Android |
| Contract required | No | No | No — cancel anytime |
The Verdict
Between eFax and HelloFax, neither is a clean win. eFax is $18.99/mo for 340 pages with a one-time $10 setup fee, $0.10/page overage, and HIPAA only on enterprise plans. HelloFax is $9.99/mo for 300 pages with no HIPAA, no mobile app, and an uncertain future since being folded into Dropbox Sign. Send FAX Mail is $12.99/month for 600 pages with no per-page overage, HIPAA from $39.99/month, a 7-day free trial (no card), and no contract — so you skip both compromises.
Frequently Asked Questions
It comes down to which trade-off you can live with. eFax gives you $18.99/mo for 340 pages but adds a $10 setup fee and $0.10/page overage; HelloFax gives you $9.99/mo for 300 pages but offers no HIPAA and no mobile app. For most senders, Send FAX Mail's 600 pages for $12.99/month with no per-page overage is the stronger pick than either.
HelloFax's $9.99/mo entry undercuts eFax's $18.99/mo, but HelloFax has no HIPAA and an uncertain future under Dropbox Sign. Send FAX Mail is a flat $12.99/month for 600 pages with no overage, which usually works out cheaper once you fax with any regularity.
eFax keeps HIPAA on enterprise-only plans. HelloFax offers no HIPAA compliance at all. Send FAX Mail includes HIPAA-compliant faxing with a signed BAA from its Professional plan at $39.99/month — no enterprise contract and no add-on fee.
Yes. Start a 7-day free trial with no card, then port your existing eFax or HelloFax number (typically 1–2 weeks) or get a new one instantly. You'll drop the per-page overage both services charge and land on a flat $12.99/month bill for 600 pages from day one.
Why choose between them?
Send FAX Mail beats both on price, features, and compliance. Start free.
7-day free trial · No credit card required