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Disabled Veterans Reference Labs Fax Number — Request a Lab Result

Requesting a result from Disabled Veterans Reference Labs for a specialist or a patient means reaching the office that handles result release — this page shows how, securely. As a full-service reference laboratory, Disabled Veterans Reference Labs in Albuquerque, New Mexico, takes faxed orders, prior-authorization approvals, and records requests for high-volume reference and send-out testing across the Southwest. Because a patient's result is protected health information, this guide covers both where to request it and how to keep the transmission compliant.

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Disabled Veterans Reference Labs Fax Number

Call Disabled Veterans Reference Labs and ask for the team or office you need to reach by fax

Hours: Administrative offices are open weekdays; account and supply questions reach client services during business hours.

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What You Can Fax to Disabled Veterans Reference Labs

  • A standing-order setup for a recurring panel
  • The clinical notes or diagnosis codes that establish medical necessity for the tests
  • A specimen-collection or send-out instruction for a referred test
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Disabled Veterans Reference Labs needs to reconnect a split order. Direct the cover sheet to the client services and account office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting a report back from Disabled Veterans Reference Labs

The result on a specimen tested at Disabled Veterans Reference Labs is reported to the ordering provider once it is verified. A critical or panic value is usually phoned to the ordering provider and then documented in the report. Keep the transmission confirmation until the report is received.

Critical values and callbacks at Disabled Veterans Reference Labs

A panic value from Disabled Veterans Reference Labs is time-sensitive, so the ordering provider's callback details matter as much as the fax. The lab records who was notified, when, and the read-back for the patient's file. Note the covering provider on the order so a panic value is not stranded.

Faxing PHI to Disabled Veterans Reference Labs the compliant way

Faxing PHI to Disabled Veterans Reference Labs is allowed, but the service you use has to protect it. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Disabled Veterans Reference Labs.

Faxing to Disabled Veterans Reference Labs — FAQ

Include the identifiers staff use to match a specimen: full name, date of birth, and record number. State the specific Disabled Veterans Reference Labs office the fax is for on the cover sheet. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.

Disabled Veterans Reference Labs receives faxes at any hour, but the offices that process them keep set schedules. Routine records and client services are staffed on weekdays. Send routine requests early in the day for same-day handling; stat orders are worked during testing hours. A brief follow-up call confirms an urgent fax to Disabled Veterans Reference Labs was seen.

It is, provided your fax service is HIPAA-compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Disabled Veterans Reference Labs than a public machine. Handled that way, the records stay within the rules end to end.

The current line comes from Disabled Veterans Reference Labs directly, since office numbers change. Reach the specific Disabled Veterans Reference Labs office by phone and confirm the fax it uses today. A quick check beats faxing PHI to a number that has moved. Note the number the first time so the next fax to Disabled Veterans Reference Labs is quicker.

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