Fax.com Charges $0.10/Page Overage — Send FAX Mail Has None
Fax.com's entry plan at $5.99/month includes only 100 pages and then charges $0.10 per overage page. A business that sends 200 extra pages in a month pays an additional $20 in overages on top of their...
Fax.com vs Send FAX Mail
Fax.com's entry plan at $5.99/month includes only 100 pages and then charges $0.10 per overage page. A business that sends 200 extra pages in a month pays an additional $20 in overages on top of their base subscription. There's no HIPAA BAA available, the feature set is limited compared to modern fax services, and the generic branding and interface don't inspire confidence for sensitive document transmission. Send FAX Mail's Starter plan is $12.99/month for 600 pages with no per-page overage at all — if you outgrow the allowance you simply move up a tier — and HIPAA is included from the Professional plan up.
| Feature | Fax.com | Send FAX Mail |
|---|---|---|
| Starting price | $5.99/mo | $12.99/mo |
| Pages included | 100 pages | 600 pages |
| Reaching your page limit | $0.10/page overage | Upgrade tier — no per-page fees |
| HIPAA compliance | No | Yes — Professional plan up |
| Free trial | No | Yes — 7-day trial, no card |
| Feature set | Limited | Full archive, mobile, API |
| Contract required | No | No |
| Activation fee | Yes | None |
Send FAX Mail Pricing
See what you'd pay with us instead of Fax.com
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from Fax.com — FAQ
At 100 pages included, Fax.com looks cheaper at $5.99/month. But at $0.10/page overage, a user sending 600 pages would owe $5.99 plus $50 in overage charges — over $55 a month. Send FAX Mail's Starter is a flat $12.99/month for those same 600 pages with no per-page fees, so for any real fax volume it's far cheaper in practice.
No. Fax.com does not provide a HIPAA Business Associate Agreement. Medical offices, therapists, pharmacies, and any healthcare entity cannot use Fax.com for PHI transmission. Send FAX Mail includes a signed HIPAA BAA from the Professional plan ($39.99/month) upward.
Nothing punitive. Send FAX Mail has no per-page overage charges at all — unlike Fax.com, which bills $0.10 for every page past its 100-page allotment. If your volume regularly exceeds your plan, you move up a tier: Starter's 600 pages, Professional's 2,000, or Business's 5,000. Your monthly cost stays predictable instead of spiking with usage.
Yes. Send FAX Mail offers a 7-day free trial that's send-only and needs no credit card to start, so you can test real fax delivery before committing. Fax.com gives you no free trial — you have to subscribe and pay before sending a single page.
Save 0% — switch from Fax.com today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required