Alternative
CocoFax Offers Only 100 Pages and Unverified HIPAA — Send FAX Mail Is Better
CocoFax is a relatively new service with a limited track record, and their problems show it. Their starter plan restricts you to just 100 pages per month — a fraction of what Send FAX Mail provides — ...
CocoFax vs Send FAX Mail
CocoFax is a relatively new service with a limited track record, and their problems show it. Their starter plan restricts you to just 100 pages per month — a fraction of what Send FAX Mail provides — and their HIPAA compliance claims have not been independently verified by third-party audit. CocoFax's marketing misleadingly implies Google Fax integration, exploiting user confusion about a service Google does not offer. Customer support response times are reported as slow. Send FAX Mail gives you 600 pages on its $12.99 Starter plan, verified HIPAA compliance with a signed BAA from the Professional plan up, and a track record that new entrants simply cannot match.
| Feature | CocoFax | Send FAX Mail |
|---|---|---|
| Starting price | $7.99/mo | $12.99/mo |
| Pages included | 100 pages | 600 pages |
| HIPAA compliance | Claimed but unverified | Signed BAA from Professional up |
| Service track record | New, limited history | Established service |
| Reaching your page limit | Per-page overage charges | Upgrade tier — no per-page fees |
| Google Fax integration | Misleading marketing claim | Honest feature representation |
| Free trial | Trial only, then paid | 7-day trial, no credit card |
| Customer support speed | Reported as slow | Responsive support |
Send FAX Mail Pricing
See what you'd pay with us instead of CocoFax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance
- Send & receive faxes
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- API access
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from CocoFax — FAQ
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Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
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