CocoFax Offers Only 100 Pages and Unverified HIPAA — Send FAX Mail Is Better
CocoFax is a relatively new service with a limited track record, and their problems show it. Their starter plan restricts you to just 100 pages per month — a fraction of what Send FAX Mail provides — ...
CocoFax vs Send FAX Mail
CocoFax is a relatively new service with a limited track record, and their problems show it. Their starter plan restricts you to just 100 pages per month — a fraction of what Send FAX Mail provides — and their HIPAA compliance claims have not been independently verified by third-party audit. CocoFax's marketing misleadingly implies Google Fax integration, exploiting user confusion about a service Google does not offer. Customer support response times are reported as slow. Send FAX Mail gives you 600 pages on its $12.99 Starter plan, verified HIPAA compliance with a signed BAA from the Professional plan up, and a track record that new entrants simply cannot match.
| Feature | CocoFax | Send FAX Mail |
|---|---|---|
| Starting price | $7.99/mo | $12.99/mo |
| Pages included | 100 pages | 600 pages |
| HIPAA compliance | Claimed but unverified | Signed BAA from Professional up |
| Service track record | New, limited history | Established service |
| Reaching your page limit | Per-page overage charges | Upgrade tier — no per-page fees |
| Google Fax integration | Misleading marketing claim | Honest feature representation |
| Free trial | Trial only, then paid | 7-day trial, no credit card |
| Customer support speed | Reported as slow | Responsive support |
Send FAX Mail Pricing
See what you'd pay with us instead of CocoFax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from CocoFax — FAQ
CocoFax claims HIPAA compliance but has not provided independent third-party verification of their security controls. For healthcare providers who require a signed Business Associate Agreement backed by genuine security compliance, Send FAX Mail provides a documented HIPAA BAA — included from the Professional plan ($39.99/month) up — with verified encryption and access controls.
Google does not offer a fax service. CocoFax's marketing implies integration with a 'Google Fax' that does not exist, exploiting user confusion about Google products. This is a misleading marketing tactic. Send FAX Mail does not make exaggerated integration claims.
Send FAX Mail's Starter plan includes 600 pages for $12.99/month — six times CocoFax's 100-page starter cap. A user sending 150 pages a month is already over CocoFax's limit and into per-page charges, whereas all 150 are comfortably covered on Send FAX Mail with no per-page fees. Need more? Professional jumps to 2,000 pages.
New services can change pricing, reduce features, or shut down without warning. Send FAX Mail has an established track record. Our 7-day free trial lets you evaluate real fax delivery with no credit card before committing to a paid subscription, so you can judge reliability for yourself first.
Save 0% — switch from CocoFax today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required