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CommUnityCare Health Centers Fax Number — Medical Records and Release of Information

Sending or requesting a chart from CommUnityCare Health Centers? Release of information handles it on a signed authorization, apart from a general line. Headquartered in Austin, Texas, CommUnityCare Health Centers cares for patients across Texas and the Southwest at its clinic sites. Because charts are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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CommUnityCare Health Centers Fax Number

Because CommUnityCare Health Centers runs multiple sites, call the exact clinic location for the department fax you need

Hours: Faxes reach a CommUnityCare Health Centers site whenever you send, but a records or referral request sent after hours is handled the next business day.

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What You Can Fax to CommUnityCare Health Centers

  • Prior authorization and referral-authorization forms
  • Sliding-fee-scale and financial-eligibility documents
  • Medical records and release-of-information (ROI) authorizations
  • Referrals to specialists and hospitals
  • Pharmacy and prescription coordination
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at CommUnityCare Health Centers. Address the cover sheet to the referral coordination team or the exact team you are reaching, and include a number where staff can reach you. Make sure the site still takes fax rather than a portal upload, and hold onto the delivery confirmation in case timing matters.

The records-request path at CommUnityCare Health Centers

Chart requests at CommUnityCare Health Centers are processed by the records office once the authorization is on file. Behavioral-health and substance-use records may need a specific consent under 42 CFR Part 2. Keep the transmission confirmation in case the records office asks whether the authorization arrived.

What to put on a fax to CommUnityCare Health Centers

Records that arrive at CommUnityCare Health Centers without identifiers are the ones that get delayed. Write the page count on the cover sheet so the receiving desk knows the fax is complete. A delivery confirmation then tells you the pages reached CommUnityCare Health Centers.

The secure way to fax CommUnityCare Health Centers

A fax to CommUnityCare Health Centers that carries a chart or an ROI authorization is protected health information. The safeguard the rules look for is a secure, private channel rather than the nearest convenient machine. Send FAX Mail's flat monthly plans start at $12.99/month with no per-page fees and a 7-day free trial, and each page to CommUnityCare Health Centers travels over an encrypted connection.

Faxing to CommUnityCare Health Centers — FAQ

It depends on the site and the document. The specific site or the request instructions usually state whether fax or a portal is expected. When fax is the right channel, an online fax gets it there without a machine. Guessing the channel is the usual reason a document has to be resent.

No. CommUnityCare Health Centers keeps a separate fax for records, referrals, and each clinic site, so there is no one central number. The line for the medical records office is separate from the one for referrals. Verify the current fax for the referral coordination team or your target site first. When in doubt, ask CommUnityCare Health Centers for the site or department by name.

Every page should carry the patient's full name, date of birth, and record number. Note the target office — the medical records office, a clinic site, or the enrollment and eligibility team — on the cover sheet. A delivery confirmation then tells you the fax reached CommUnityCare Health Centers. Clear labeling is what keeps a multi-page record together at CommUnityCare Health Centers.

Incoming faxes to CommUnityCare Health Centers are not turned away by the hour, but processing is not always immediate. Processing at the medical records office generally runs Monday through Friday during business hours. An urgent referral carries a shorter timeframe, so send well ahead. Expect same-day handling only for the items the site watches for.

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