Clearlake VA Clinic Fax Number — Request Your VA Records
Getting your VA records to or from Clearlake VA Clinic starts with the Release of Information staff who manage the charts. Clearlake VA Clinic, a VA outpatient clinic in Clearlake, California, handles records requests, referrals, and paperwork by fax for enrolled veterans. Because a veteran's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Clearlake VA Clinic Fax Number
Check with the Clearlake VA Clinic main office, which can route you to the correct line
Hours: Records and enrollment offices are open weekdays; referrals reach the clinical team during clinic hours.
Send a Fax NowWhat You Can Fax to Clearlake VA Clinic
- Income or dependency documents supporting an enrollment or copay determination
- A completed disability, FMLA, or return-to-work form for the provider to review
- A completed VA Form 10-10EZ, Application for Health Benefits
- A VA Form 21-4142 authorizing VA to obtain records for a benefits claim
- A copy of your DD-214 or service records for an eligibility determination
Release of information at Clearlake VA Clinic
Getting your records to or from Clearlake VA Clinic starts with the Release of Information staff who manage the charts. Staff confirm the veteran's identifiers on the authorization before releasing anything. Address the cover sheet to the Release of Information office so it reaches the right desk.
The order-and-result path at Clearlake VA Clinic
An order or a result moving between Clearlake VA Clinic and an outside provider is matched to the veteran's chart by the clinical team. Records requests are worked by the Release of Information office once a signed release is on file. Include the veteran's identifiers and the service or records involved.
Keeping records to Clearlake VA Clinic HIPAA-compliant
Faxing PHI to Clearlake VA Clinic is allowed, but the service you use has to protect it. Some VA records — drug and alcohol treatment, HIV, or sickle-cell — carry extra confidentiality under 38 U.S.C. 7332. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Clearlake VA Clinic.
Faxing to Clearlake VA Clinic — FAQ
No. Clearlake VA Clinic routes faxes to separate office lines, so the Release of Information office and the community care and referral office do not share a number. Records, referrals, and enrollment each keep their own line. Confirm the correct line for the office you are reaching before you send. Which line is right depends on the office, not the facility as a whole.
Include the identifiers staff use to match a chart: full name, date of birth, and last four of the SSN. Add a cover sheet addressed to the community care and referral office at Clearlake VA Clinic with your callback number. That routing detail is what lets Clearlake VA Clinic reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.
Clearlake VA Clinic receives faxes at any hour, but the offices that process them keep set schedules. Administrative offices keep a Monday-to-Friday schedule. Time-critical requests are picked up by staff during business hours. Routine copies follow the office's normal queue rather than jumping ahead.
Yes — HIPAA permits faxing protected health information when the channel is secure. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to records sent to Clearlake VA Clinic. Compliance is about how the pages travel, not only where they land at Clearlake VA Clinic.
Outside records to add to the chart go to the Release of Information office, while a clinical order goes to the clinical team. Ask Clearlake VA Clinic where outside records should be sent to reach the chart. Send a prior result so the provider has the history before the visit. Send the whole packet as one job so nothing arrives split. That keeps the request moving without a second round trip.
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