SendFAXMail

Carolina Diagnostic Fax Number — Send a Prior Authorization

Specialized tests at Carolina Diagnostic often need prior authorization or medical-necessity documentation first — this page shows where the approval goes and how to send it securely. Carolina Diagnostic is a physiological diagnostic testing laboratory in Greensboro, North Carolina, handling physiological diagnostic studies for patients and referring providers across the Carolinas. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

Encrypted in transit (TLS)
HIPAA BAA included
US-based fax numbers
No activation fees
No contracts
7-day free trial

Carolina Diagnostic Fax Number

Ask Carolina Diagnostic's scheduling or medical records office for the current fax number

Hours: Routine records processing runs Monday to Friday; study orders are worked as appointments are booked.

Send a Fax Now

What You Can Fax to Carolina Diagnostic

  • A prior-authorization approval for the diagnostic study
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • The clinical notes or diagnosis codes that establish medical necessity for the tests
  • The completed patient registration and insurance information for billing
  • A specimen-collection or send-out instruction for a referred test
Tip: Put the patient's full name, date of birth, and (when known) medical record number on every page so Carolina Diagnostic can match documents that get separated during intake. Name the receiving office — the medical records office, the scheduling and test-ordering office, or the laboratory team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Medical necessity and ABNs at Carolina Diagnostic

A payer approval for a test at Carolina Diagnostic is routed to the billing office, not the laboratory team. The approval has to match the exact test ordered, or the claim can be rejected later. Address the cover sheet to the billing and insurance office so the approval is filed against the order.

Getting a specimen accessioned at Carolina Diagnostic by fax

A new lab order at Carolina Diagnostic is handled by client services, apart from a records or report request. The office reviews the indication so the result is reported against the right clinical question. Note the referring provider and the diagnosis code so coverage can be verified.

Protected health information and Carolina Diagnostic

Because these documents hold health information, the transport to Carolina Diagnostic has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Carolina Diagnostic than a public machine.

Faxing to Carolina Diagnostic — FAQ

Faxes reach Carolina Diagnostic whenever you send, but when they are handled varies by office. The offices that handle orders and records keep standard weekday hours. The laboratory team handles add-on and stat orders on the day's testing schedule. A brief follow-up call confirms an urgent fax to Carolina Diagnostic was seen.

Faxing records to Carolina Diagnostic is fine under HIPAA as long as the service is compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Carolina Diagnostic. Handled that way, the records stay within the rules end to end.

The right number depends on which office should receive the document. Check Carolina Diagnostic's client-services or medical-records page, then verify the line by phone. Confirming the line first is a two-minute step that prevents a misrouted record. Note the number the first time so the next fax to Carolina Diagnostic is quicker.

File a signed authorization with the medical records office. Ask Carolina Diagnostic where the signed release should go. List the patient identifiers, the collection dates, and the exact results you want so nothing is missed. They release the copies to the recipient you named after processing.

An order and a report request route to different offices at a diagnostic lab. Confirm the scheduling and records fax lines with Carolina Diagnostic before sending a time-sensitive order. Include the study requested, the clinical indication, and the patient identifiers. Confirm the current fax with Carolina Diagnostic before you send. It is a small step that saves a follow-up call later.

Need to fax Carolina Diagnostic?

Upload your document and send in under a minute. No fax machine needed.

7-day free trial · No credit card required