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Carolina Digestive Health Associates Fax Number — Send a Prior Authorization

Imaging, procedures, and specialty medications at Carolina Digestive Health Associates often need prior authorization first — this page shows where the approval goes and how to send it securely. Carolina Digestive Health Associates is a gastroenterology group in Charlotte, North Carolina, handling digestive and gastrointestinal care for patients and referring providers across the Carolinas. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Carolina Digestive Health Associates Fax Number

Confirm the right fax with the Carolina Digestive Health Associates office handling your referral or procedure request

Hours: Routine records processing runs Monday to Friday; procedure orders are worked as the endoscopy schedule allows.

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What You Can Fax to Carolina Digestive Health Associates

  • A specialist consult report going back to the primary care provider
  • A prior-authorization approval for imaging, a procedure, or a specialty medication
  • An imaging or laboratory order with the clinical indication
  • A pathology or biopsy result for a completed endoscopy
  • The clinical notes or diagnosis codes that establish medical necessity for a test or procedure
Tip: Put the patient's full name, date of birth, and (when known) member ID on every page so Carolina Digestive Health Associates can match documents that get separated during intake. Name the receiving office — the medical records office, the referral and procedure-scheduling office, or the billing and prior-authorization office — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Prior authorization for tests and procedures at Carolina Digestive Health Associates

A payer approval for care at Carolina Digestive Health Associates is routed to the billing office, not the clinical team. Many payers require the clinical indication and evidence that criteria are met before they authorize. Confirm the current prior-authorization fax with Carolina Digestive Health Associates before sending a time-sensitive approval.

The referral-to-scheduling path at Carolina Digestive Health Associates

A new referral at Carolina Digestive Health Associates is handled by the referral office, apart from a records or billing request. A referral that lists the diagnosis, the notes, and the patient's contact details is scheduled fastest. Confirm the current referral fax with Carolina Digestive Health Associates before sending a time-sensitive referral.

HIPAA and your fax to Carolina Digestive Health Associates

A fax to Carolina Digestive Health Associates that carries a patient's records or referral is PHI and belongs on a secure channel. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Carolina Digestive Health Associates.

Faxing to Carolina Digestive Health Associates — FAQ

The machines accept faxes around the clock; staff processing depends on the office. Records and referral offices work weekday business hours. Time-critical orders are picked up by the clinical team during clinic hours. A brief follow-up call confirms an urgent fax to Carolina Digestive Health Associates was seen.

Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Carolina Digestive Health Associates. Handled that way, the records stay within the rules end to end.

Ask the specific Carolina Digestive Health Associates office for its working fax before you send. Many groups take referrals through a portal or a shared EHR now, so confirm Carolina Digestive Health Associates still accepts fax. Keep the working number with the patient's file for next time. Note the number the first time so the next fax to Carolina Digestive Health Associates is quicker.

Submit a signed release-of-information authorization to the medical records office at Carolina Digestive Health Associates. Carolina Digestive Health Associates routes the request to the records staff who pull the chart. Name the records and dates so the office can pull them without a follow-up. They release the copies to the recipient you named after processing.

A procedure referral and a pathology result route to different offices at a GI group. Ask Carolina Digestive Health Associates where a screening or diagnostic colonoscopy referral should go. Send recent labs or notes so the scheduler can triage the referral. Put the patient identifiers on every page so it is matched cleanly. It is a small step that saves a follow-up call later.

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