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Capital Vision Center Fax Number — Glasses and Contact-Lens Prescriptions

Capital Vision Center releases your eyeglass or contact-lens prescription after the exam and can fax it to an online retailer or an outside optician; here is how, securely. Capital Vision Center, a vision care practice in Concord, New Hampshire, sends and receives exam reports, prescriptions, and referrals by fax every day. Because a prescription is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Capital Vision Center Fax Number

Check with Capital Vision Center's front desk, which can point you to the right line

Hours: An eye care practice keeps regular weekday hours, often with a Saturday clinic, so the front desk can receive a fax during business hours, while the records staff who process release requests work a narrower window.

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What You Can Fax to Capital Vision Center

  • A school or camp vision form completed at the exam
  • A signed release of information for the vision record
  • An eyeglass prescription released after the exam
  • A diabetic retinopathy report returned to the referring physician
  • A vision-plan authorization or eligibility form for VSP, EyeMed, or Davis Vision
Tip: Mark all pages with the patient identifiers Capital Vision Center needs to reconnect a split record. State which Capital Vision Center desk the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

The FTC prescription-release rules and Capital Vision Center

The everyday release fax at Capital Vision Center is a prescription: the eyeglass Rx after a refraction, or the contact-lens Rx once the fit is finalized, sent to the patient or a seller who requests it. An eyeglass prescription carries the sphere, cylinder, axis, and any add or prism, so an outside optician can make the lenses. Keep the confirmation so you can show the prescription was released.

Keeping your primary care office in the loop after Capital Vision Center

After a comprehensive eye exam at Capital Vision Center, the report is faxed to the patient's primary care physician so the medical record stays whole — that continuity-of-care fax is the everyday document an eye care office sends. Name the patient and the receiving office on the cover sheet so the report is filed against the right chart. Put the patient's name and date of birth on every page so the report is matched.

Protected health information and Capital Vision Center

Faxing PHI to Capital Vision Center is allowed, but the service you use has to protect it. A machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail encrypts pages in transit and includes HIPAA from the $39.99/month Professional plan, a safer route for patient records going to Capital Vision Center than a public machine.

Faxing to Capital Vision Center — FAQ

Start with a signed release form to Capital Vision Center's records staff. The records staff confirm the fax destination for the authorization. Put the patient identifiers and the requested exam date on the authorization. Turnaround depends on the request; routine copies are handled in the order received.

Capital Vision Center is usually reached at one or two lines that cover the whole office. The line is shared, but the person who works it varies by request. Check with Capital Vision Center so the fax reaches the right person. When in doubt, ask Capital Vision Center for the fax by the name of the desk.

That is a standard request; Capital Vision Center can fax the vision report to your primary care office so your chart stays current. Confirm your physician's current fax so the report lands correctly. Nothing about the exam is lost between offices when the report is sent. That one step keeps your primary care office informed.

Yes — under the FTC's Contact Lens Rule and Eyeglass Rule, Capital Vision Center releases your prescription and can fax it to the seller you choose. Confirm the retailer's fax before you rely on the release being sent. The prescribing optometrist and the exam date make the release verifiable. That one step gets your order moving with the seller.

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